Hideaway Beds Reviews

4.89 Rating 93 Reviews
99 %
of reviewers recommend Hideaway Beds
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Hideaway Beds Reviews

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

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01752 511111




Unit 1, ERC

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Excellent customer service and quick delivery.
Quick and easy solution to a confined space issue
Fast delivery and support. Solid construction easily assembled a by 2 amateurs. Seems very comfortable and.convenient.
Single vertical fold away bed arrived quickly, flat packed but very easy to setup, good quality and solidly built, used everyday and it’s still like new, great purchase, would recommend A++
Friendly Helpful Efficient
We were really pleased with the service and support we received during the purchase and self installation of the bed. Indeed, when everything had been completed, I telephoned the manger to thank him personally.
Very good product, lovely to have the guest bed out of the way so you've got the space when you don't have a guest staying. After sales were excellent at helping us to put the bed together which looks difficult but easy when you know how.
Amazing bed exactly what my daughter wanted. Sadly COVID delayed getting the bed delivered but we were kept very well informed and up to date. Great customer service.
Our hide away bed is great in our shepherd hut . It was fitted into an existing cupboard that had to be dismantled as our existing drop down bed was not safe . It was fitted with care by Paul Davis to put all our T&G wood back with a friendly and efficient service . The bed is easy to use and we are delighted with it . We will Definitely use him again if we build another hut .
Great bed to save space and have our second bedroom setup as an office. Happy with the purchase.
Knowledgeable, reliable, speedy delivery. I've bought two mattresses over recent years for a fold up bed and been impressed by the quality of service over the phone. The salesperson knew the product, reserved a mattress for me and had it delivered on "next day" when I was ready to receive it. Highly recommended.
Excellent customer service. Received regular updates regarding order progress. Even received text from delivery team to confirm they were 10 mins away which met the quoted delivery time exactly. Would definitely use them again.
Brilliant product. Easy to fit, well balanced and easy to move from closed to open and back. Great customer service too.
Great kit , easy to follow instructions
Hideaway Beds 5 star review on 7th April 2021 Hideaway Beds 5 star review on 7th April 2021
Thank you for your review and for posting the images, looks great! Glad we were able to assist you in creating your own bespoke wall bed.
Excellent service
We bought the Double Pull down bed. Excellent product and excellent service. One of the panels arrived damaged and Hideaway beds went the extra mile to sort it out. Excellent communication throughout.
Fantastic customer service and helpful tips. Any problems were rectified straight away. Love our new bed!
We absolutely love our Murphy bed. We got the beta mechanism and then had a carpenter build the units. The customer service was fantastic before and after purchase. I had lots of questions and they were very helpful. I our delivery we had a broken component and Michael sorted that right away for us. Love our bed and can’t wait until we can actually have guests over to use it!
Fantastic helpful service
I have now bought from Hideaway on two occasions and both times received very helpful and prompt advice and service. And the beds are very good too!
Hideaway Beds is rated 4.89 based on 93 reviews