Hideaway Beds Reviews

4.89 Rating 75 Reviews
99 %
of reviewers recommend Hideaway Beds
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Hideaway Beds Reviews

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC

Write Your review

Tell us how Hideaway Beds made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Fantastic customer service and helpful tips. Any problems were rectified straight away. Love our new bed!
We absolutely love our Murphy bed. We got the beta mechanism and then had a carpenter build the units. The customer service was fantastic before and after purchase. I had lots of questions and they were very helpful. I our delivery we had a broken component and Michael sorted that right away for us. Love our bed and can’t wait until we can actually have guests over to use it!
Fantastic helpful service
I have now bought from Hideaway on two occasions and both times received very helpful and prompt advice and service. And the beds are very good too!
Superb from start to finish!! Product, (both the bed and the mattress), excellent and the Customer Service, (Leanne Yardley), was second to none!!
Very comfortable and soft mattress. Great value and much thicker than expected. Used for an Air bnb and everyone surprised how comfortable this hideaway bed is. Would highly recommend.
Hideaway Beds 5 star review on 8th January 2021
An excellent bed that has created so much space within our spare bedroom. Straight forward putting it together however make sure you have someone (or couple of people) to lift it upstairs with you as it is very heavy. But amazing bed and is so comfortable. The mattress is fab and not as we thought. We expected something flimsy but this was excellent and gave a goodnight sleep!
Excellent service and a very good and high quality product. Used with one mirrored IKEA wardrobe on either side.
Great product and really helpful advice from the sales team
This company are a pleasure to do business with. Very helpful and happily dealt with technical questions with the product. Highly recommended!
Very profesional service, we have manufactured our proto-type model and hope that the sucsess we get from our newly launched web site will develop our range of hideaway Beds.

Mark Robinson
M.Director.
We are more than delighted with the way the bed can be concealed within our bedroom furniture and how easy it can be operated. One the the best ideas we have seen and used in many years.
Stuart
Fantastic space saving hideaway bed. Quick professional service and delivery and a local handyman installed it without any difficulty. Very happy with it.
Hideaway Beds 5 star review on 26th October 2020 Hideaway Beds 5 star review on 26th October 2020 Hideaway Beds 5 star review on 26th October 2020 Hideaway Beds 5 star review on 26th October 2020 Hideaway Beds 5 star review on 26th October 2020 Hideaway Beds 5 star review on 26th October 2020 Hideaway Beds 5 star review on 26th October 2020
Excellent service, excellent quality no hesitation in recommending the company and the product
Great idea and works well , only 1 suggestion if the fold around leg metal work was to have a longer slot then the doors and unit could be different heights . Limited to only 1 height .
5 stars as they were truly a pleasure to deal with.

What a pleasure to deal with Hideaway Beds. Same day polite and helpful responses to emails and delivery of my Diva bed to the timescale we needed it (builders weren't ready to put it up for a while). We also bought a mattress slightly later. I had thought we could use one we had but neglected to read that it had to be of a certain depth or less to fit into the cabinet. Thank you Michael of Hideaway beds!

I was nervous about spending such a sum online but I needn't have been concerned.
Great service .... really go the extra mile to help get things just right
Hideaway Beds provided an excellent service, resolving a couple of issues quickly and to my great satisfaction. Their customer service was superb and the product is simply amazing. I’m pretty sure I was not the easiest of customers and Michael was polite, helpful, and dealt with all my queries quickly,, either by email or over the phone. Very satisfied all round and would not hesitate to recommend them to others.
This Hideaway Bed was easy to assemble with the idiot proof instructions to follow. The service and delivery was excellent and with delivery date and time specified. It certainly gives a small room the option of a spare bedroom and office combined.
We placed our order shortly before lockdown which meant a delay of several months. However, Michael kept us informed of the current situation throughout, we were completely satisfied that the bed would be delivered at the earliest possible date in light of the lockdown. The bed was delivered very promptly once lockdown was lifted, by two very courteous delivery men. We are absolutely delighted with the service we recieved and with the product we purchased. Michael has been in touch since delivery to make sure we were completely satisfied, couldn't fault any aspect of our purchase experience.
Hideaway Beds is rated 4.89 based on 75 reviews