Hideaway Beds Reviews

4.9 Rating 159 Reviews
98 %
of reviewers recommend Hideaway Beds
4.9
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Hideaway Beds Reviews

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC

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Very helpful staff.
Helpful Report
Great service and good quality bed. Would use again
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Great product - the team at Hideaway beds were very responsive to all questions. Quite a bit of work assembling but a quality product.
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Good quality, no fuss, easy to assemble. Mum uses a 2” good quality foam mattress which she finds perfectly comfortable to sleep on or for an afternoon nap, and also means we could mount the bed very close to the wall. Would recommend. Thank you
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superb service from advice through to dispatch. product excellent, sturdy and veru comfortable
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Absolutely fabulous service. Super bed. Delighted with it. Highly recommend!
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The bed was ideal for my room that has limited space. Not too tricky to assemble but needs two people
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The bed is very good and was easy to mount. The customer service was excellent. I’m very happy with both, material and supplier and if I need another in the future, I’m sure I will buy again from the same supplier.
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Excellent product and superb customer service.
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Our hide away bed is great in our shepherd hut . It was fitted into an existing cupboard that had to be dismantled as our existing drop down bed was not safe . It was fitted with care by Paul Davis to put all our T&G wood back with a friendly and efficient service . The bed is easy to use and we are delighted with it . We will Definitely use him again if we build another hut .
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All excellent. I picked the cheapest option of self-assembly. Came when they said it would, with no missing bits. Was straightforward to build (a couple of hours or so) plus time to fix to wall. As other reviewers have said, getting the springs in place was difficult. There should be a small tool to help (maybe like an old-fashion cork-screw but with a hook?) but that caveat aside, all excellent. Had it about 3 months, slept in it every night, very impressive how much floor space it releases during the day. Well worth the money.
Helpful Report
The service and communications provided by Michael Downton were excellent. We have purchased the King size Alpha Bed fitted with study desk which works brilliantly. On criticism is that the design of the desk metal footplate could be better with predrilled holes set further back, our T&C fitters unfortunately “trashed” the interior MDF side panels as the screws went in slight misaligned and too close to the edge of the panel. This forced them to do a complete FOC refit!!! A bit frustrating for all...there’s no latitude for getting this part of the fitting even slightly wrong. The bed and desk work perfectly and in effect we have purchased what is now an extra dual function room to our property! The only main problem is trying to get suitable fitters who are competent and willing to take on the challenge of the complex fitting of the bed and desk frame (T&C & other recommendations were over 60 miles away). It’s a shame that Hideaway doesn’t have this part of the operation under teams of its own fabricators and fitters.
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Superb delivery and very robust design. Upgraded from a sofa bed to this one and use it 2-3 nights per week. Back problem solved!
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Hideaway Beds is rated 4.9 based on 159 reviews