Harrow Fencing Suppliers Reviews

4.58 Rating 55 Reviews
91 %
of reviewers recommend Harrow Fencing Suppliers
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email

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A guy from the company came round to quote for a new side gate. He sent a quote a few days later saying they could install in about six week’s times. It is now eight weeks and I have emailed and left two messages as their ansaphone is always on, asking when the work will be done. Nobody has had the courtesy to get back to me with an update. I presume they are not interested in their customers and will find another firm who are.
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Posted 4 months ago
On your website is says that you are open untill 4pm on Saturdays When I arrived at your depot at 3pm you were closed Kindly update your website so customers do not waste their valuble time Thanks
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Posted 7 months ago
Thank you for bringing this to our attention, we apologise that you had this experience and as a result of this we have now updated our site. If you'd like to discuss further please don't hesitate to contact us at 020 8138 0245. Thank you, Harrow Fencing Team
Posted 7 months ago
I telephoned as I wanted some new fencing. Before I even asked for someone to come and quote for us I was told ‘we are busy ring back end June’ phone was then hung up. I phoned a charming supplier on check a trader.
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Posted 7 months ago
Hi Sue, We are sorry to hear this. As customer satisfaction is our highest priority, are you able to provide more information so we can investigate? Please contact us on 020 842 263 63 or andrewbaldry@harrowfencing.com Kind Regards, Harrow Fencing Suppliers
Posted 7 months ago
Jamie Stuart (contracts manager) visited, he was told the work that was required. He said that he would get back with written quote. To this day, (which is almost a year later), there has been no quote or contact (despite directly and politely chasing this several times). This is unacceptable, discourteous and unprofessional behaviour from someone who carries the title 'manager'. My advice to Jamie Stuart, is to never become complacent and take customers for granted in business. If someone hires you in good faith and is willing to pay full costs, professionals invariably honour this with appropriate communication and service. I will not be recommending Harrow Fencing to anyone I know.
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Posted 8 months ago
I asked them to give a quote to replace my existing gates and fences, Mr Jamie Stuart attended the site did the survey and i explained to him what need to be done and he give me few suggestion and i agreed. Two days later i received the letter from him and its says they are unable to provide quote this time and no reason in the letter. i called him and he said he dont want to do the job and asked me find some other company, because of my demand. its not true, i asked him few ideas and if not possible why he didnt explained to me in first place and suggest me what possible. i am very disappoint with the service.
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Posted 5 years ago
Harrow Fencing Suppliers is rated 4.58 based on 55 reviews