Such rude staff in the Hillingdon branch i was recommended Harrow fencing by a friend as the price was very reasonable compared to other places and was directed to the Hillingdon branch such a bad experience. I wanted to order fence and all the materials to go with it they sent be a list of items I needed, The price was over £1000 so was not a small amount. I then called up to place the order and was told to call back the following Tuesday. When I called back then they said to call back on the following Monday the person over the phone was so rude to my wife it was actually disgusting very rude service. when I emailed them that same day to enquire what was going on the email I got back was in capital letters again very rude reply (sounded like the same person) I would not recommend dealing with these people absolutely disgusting service. I ended up paying that little bit more and to be treated with a bit of respect I ended up going to B &Q. Yes I paid £200 more but a least got treated with respect. You really need to give customer service training to all your staff that work there and they need to learn how to respond to customers in a polite manner. I definitely will not be recommending Harrow fencing very rude staff. Who ever we was dealing with should be gone!!