Anonymous
After four months waiting they finally did my fences. The work was okay but When they finished, on the way out of my house they messed up the slabs on my gangway and driveway quite badly, pouring concrete on the slabs. I emailed and called them number of times and send them pictures of the mes they have made, requesting them to clean it. They send somebody on a rainy day but as concrete stains cannot be seen when wet he could not see it. No matter how hard I tried with the guy showing the pictures and explaining why he could not see them at that moment he did not listen. I beg him to come back that afternoon when the rain had stopped but he didn't accept continued to repeat the same thing and ignored the pictures: I can't see anything right now! I was so upset that someone who called himself the best fencer and bricklayer in the UK(!) Didn't know that concrete stain on slabs cannot be seen if it’s wet. He called his boss and said he didn't see anything wrong. I called back send pictures again they ignored me. I beg them to send somebody to see the slabs on a dry day but I was ignored. The only thing they said was go and complain to the ombudsman. If you don't pay we take down the fences! Now we have to have it professionally cleaned ourselves. Very unprofessional. Also, I paid over £3000 for my fences and they neither give me a receipt for my payment or a warranty. Unreal.
1 year ago
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Harrow Fencing Suppliers has a 4.3 average rating from 76 reviews

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