Harrier Trail Running Reviews

Name: Harrier Trail Running
Address: 10 Wilne Road, Draycott, Derby, Derbyshire
Rating: 4.94

4.9 Rating 10,991 Reviews

99 %

of reviewers recommend Harrier Trail Running

4.9

Based on 10,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Harrier Trail Running:

Why compromise on style, functionality or value when you can have all three? The Harrier Trail Running collection is designed to bring the joy back into trail running whilst providing friendly support and advice should you need it.

Our approach of designing and developing trail running kit directly from ideas, feedback and advice from our customers makes us different from the rest. We listen to what you want from your gear and bring it to life, we are made by trail runners.

Visit Website

Email:

support@harrierrunfree.co.uk

Harrier Trail Running 5 star review on 17th July 2026

John K

Harrier Trail Running 5 star review on 4th July 2026

Scott K

Harrier Trail Running 5 star review on 2nd July 2026

Richard W

1194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very nice company in general - just sad the water bottle lids have changed :(”

Helpful Report

Posted 4 days ago

“Easy to order and poles turned up following day. Unfortunately on their first use one of the poles broke and had to return them. Was able to get a refund with no hassle”

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Posted 3 weeks ago

“Fast delivery. Affordable products”

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Posted 1 month ago

“Bottles are good but I also ordered a jacket. Item was oversold so I didn’t get it? Pretty poor service”

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Posted 1 month ago

“Bit of a mixed bag with products, but their customer service is good. The carbon poles I bought are excellent, but I was a bit disappointed with the Kinder 10L vest. No way does it deserve the reviews it gets, but it is extremely comfortable.”

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Posted 1 month ago

“Trail running vest is very useful but other items less so esp carbon poles . I was not able to adjust to my height and thats a shame”

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Posted 2 months ago

“We purchased two items on a 24 hour delivery service which is offered by Harrier Trail Running. One item arrived within that timescale and was used and was fit for purpose. Unfortunately the second one did not arrive until over 48 hours later and so was then surplus to requirements. Have returned the item and hope to receive a refund shortly. Communications were very responsive when we were ordering but have been much slower when requesting information on where our order was and on returns.”

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Posted 2 months ago

“Generally I like buying from Harrier because of good value and innovative design, but it has been a bit hit and miss with different products. My general observation is that most items involving fit seem to be aimed more at smaller-built people and even though I am only 32" waist and average build, everything seems a bit tight or snug, more so than is usually understood by "active fit".”

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Posted 2 months ago

“The bottle straws I ordered and received are not compatible with either of my existing soft bottles (none of the 2 brands and 6 bottles I alreday have). It would appear, therefore, that these are only compatible with Harrier soft bottles but I don't think that is clear on the website/in marketing. Undettered, upon receipt, I the tried to order a couple of Harrier soft bottles from your website, to go with these, but every single colour was out of stock then and they are still ot of stock now @ 15/4/26, so this is disappointign and it a good job I don't have a looming Ultra Trail Marathon for which I wanted them for. Paul”

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Posted 3 months ago

“Purchased waist bag and water bottle. Pros:excellent capacity , excellent number of compartments. reasonably comfortable. Cons: water bottle carrier is located to the side resulting in significant movement when running. I had to reposition bag so waterbottle in middle of my front. Strap is not elasticated so needs to be vey tight to prevent movement.”

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Posted 4 months ago

“I think the service as a whole is good and the firm has a good reputation in the trail running community.”

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Posted 6 months ago

“Birthday present for grandson was delayed by several weeks, and the date got later and later. However Kate did keep me informed about where the jacket was and when the jacket might arrive. It arrived I think on the 16/12. I haven't seen it but our grandson liked it so that was ok. If I had known it was going to be so Kate I probably would not have ordered it.”

Helpful Report

Posted 7 months ago

Hi Maureen, Thank you for taking the time to share your experience. I’m sorry the delivery was delayed and that the timing caused you frustration. I’m glad to hear your grandson liked the jacket despite everything, and we’ll take your feedback on the communication onboard to help us improve. We had a challenge with pre order stock arriving and it was compounded by a warehouse move, not our usual service I can assure you. If there’s anything more we can do to help, please let us know. Kind regards, Team Harrier Trail Running

Posted 6 months ago

“Poor communication with customers once they have your money. Recently pre-ordered the exmoor 2.5 on 15 November (mid-November). Received email same day as order saying delivery expected early November. I emailed for an update on 26 November (late November). I received a response on 27 November to say an email was sent to me on the 26th. I replied to say nothing was received and I got a reply the next day (28 November) forwarding the email. The email didn’t apply to me as I had not ordered the Exmoor Pro. I responded the same day seeking clarity on the 2.5. No reply until 1 December to tell me that the jackets were due to ship on 9 December. I asked for another update on 16 December and finally received the jacket on 19 December. I don’t have a problem with delays but the communication is shocking and I would expect to be informed every step of the way when dates change. I’m not sure if I hadn’t have asked if I would have had any communication at all.”

Helpful Report

Posted 7 months ago

Hi Daniel, Thank you for taking the time to share your experience, and I’m sorry for the frustration caused by the communication around your Exmoor 2.5 preorder. We’ve clearly fallen short here and we are aware that some of our automated, individual and group emails overlapped and weren't as timely or clear as they should have been on this occasion. With the arrival of the jackets a moving situation we were trying to send out the most up to date communications- and I know we missed the mark. We have since reviewed our messaging cadence to ensure customers are kept informed at every step. I hope you have had chance to test out your jacket and that it was worth the wait. Any problems, please contact us. Warm regards, Aimee

Posted 7 months ago

“The wrapping on the £80 purchase was very poor quality such that it was split open. I just hope it has not affected the garment itself”

Helpful Report

Posted 7 months ago

Hi Alice, We’re really sorry to hear the wrapping was damaged on arrival. That shouldn’t happen, and we understand your concern about the garment. If you can, please email your order number and a couple of photos of the packaging (and the garment, if you’ve opened it) to support@harrierrunfree.co.uk. We’ll investigate what went wrong and arrange a replacement or refund (your choice) if the garment is damaged. Thank you for flagging this, and we’ll get this sorted for you as quickly as possible. Warm regards, Team Harrier Trail Running

Posted 7 months ago

“Squashy Bottles haven’t opened them imagine they will be great, but got lots of spam asking for a review so wrote this hoping the emails will stop”

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Posted 8 months ago

Hi Dave, Thanks for getting in touch and sorry for all the emails. We don't want people to feel bombarded, but we do always want to check that everything is ok with your order. Kind regards, Team Harrier Trail Running

Posted 7 months ago

“I love the waistbelt, however, the bottle fell out during my run and I didn't realise until I went to get a drink. Wasn't very happy as I hadn't even had a drink from it yet.”

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Posted 9 months ago

Hi Louise, We’re really sorry to hear the bottle fell out during your run – that shouldn’t happen and we understand how frustrating it is. If you can, please email your order number to support@harrierrunfree.co.uk. We’ll investigate what went wrong and arrange a replacement bottle as quickly as possible. Thank you for letting us know, and again our apologies for the hassle. Kind regards, Team Harrier Trail Running

Posted 7 months ago

“Good value and quality but design didn't suit me.”

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Posted 10 months ago

Hi Michael, Thanks for sharing your thoughts. We’re glad you found our products good value and quality, and sorry the design didn’t suit you. It would be really helpful to learn a bit more about what wasn't right, we can take into consideration for future product development. If you have an opportunity, please email support@harrierrunfree.co.uk Warm regards, Team Harrier Trail Running

Posted 7 months ago

“I like the company, and the fact that it is British but I am a little disappointed with the strap design of my Curbar 5L vest.”

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Posted 11 months ago

Hi Peter, Thanks for your feedback. We’re sorry to hear the strap design on your Curbar 5L vest didn’t meet your expectations. If you’d like, please share a few details about what you’d improve, or any photos of the strap, and we’ll pass this to our product team for review. If there’s anything we can do right now (a swap, alternative model, or sizing guidance), let us know and we’ll help. Please email support@harrierrunfree.co.uk Warm regards, Team Harrier Trail Running

Posted 7 months ago

“Cheapish - hotter than other vests and less comfortable. Contains a million labels telling you to not even attempt a refund or swap after wearing it even for a second - no real way to try the vest for fit without their language suggesting you have no right for returns. I was given a leaking bottle which they did replace. I haven't tried returning the vest.”

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Posted 1 year ago

Hi Zakary, Thanks for taking the time to review. I’m sorry to hear the vest was less comfortable for you than others you have used, and that the labeling around returns feels heavy-handed. We want you to have confidence to try on gear at home. We do expect that people will want to try the vests on at home. We are currently developing a new vest- due to launch later next year. We’re glad the bottle issue was resolved for you, if there’s anything else you’d like us to help with, just let us know. Warm regards, Team Harrier Trail Running

Posted 7 months ago

“The company offers affordable outdoor gear, but in my experience, you get what you pay for. While the prices are tempting, the durability and performance just don’t hold up for more demanding hikes/run or wet conditions.”

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Posted 1 year ago

Hi Guy, Thanks for sharing your feedback. We understand affordability shouldn’t come at the expense of durability, and we’re sorry the products your bought didn’t meet your expectations for tougher conditions. If you’d like us to review your specific items, please send your order number and a couple of photos to support@harrierrunfree.co.uk. We can discuss options. Warm regards, Team Harrier Trail Running

Posted 7 months ago

Harrier Trail Running is rated 4.9 based on 10,991 reviews