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Harrier Trail Running Reviews

5.0 Rating 5,636 Reviews

99 %

of reviewers recommend Harrier Trail Running

Company Reviews

Product Reviews

5.0

Based on 5,636 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Harrier Trail Running:

Why compromise on style, functionality or value when you can have all three? The Harrier Trail Running collection is designed to bring the joy back into trail running whilst providing friendly support and advice should you need it.

Our approach of designing and developing trail running kit directly from ideas, feedback and advice from our customers makes us different from the rest. We listen to what you want from your gear and bring it to life, we are made by trail runners.

Visit Website

Email:

support@harrierrunfree.co.uk

Harrier Trail Running 5 star review on 20th April 2024

Harrier Trail Running 5 star review on 20th April 2024

Harrier Trail Running 5 star review on 19th April 2024

Harrier Trail Running 5 star review on 19th April 2024

Harrier Trail Running 5 star review on 18th April 2024

Harrier Trail Running 5 star review on 12th April 2024

Harrier Trail Running 5 star review on 12th April 2024

748

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried the new trail running jacket today for the first time. Loved the fit and features it was really comfortable. Unfortunately in the rain it only lasted about 1 hour before letting rain through. I purchased as a light waterproof layer but didn’t seem to handle water very well”

Posted 1 month ago

“Nice looking jacket but too tight over my hips, which is unusual as I'm quite narrow across there. Decided to get a refund as I reckon it would restrict me when I took it out a run.”

Posted 3 months ago

“I bought the Kinder 10L for Harriet Trail Running. The customer service has been excellent and they seem like an all round pleasant company to deal with, with great values. However, I've been a bit disappointed with the hydration vest, the chest straps come loose on descents that I've had to tie a knot in them, and it shows signs of wear after one long run in rough conditons (storm henk) in the hills. A lot of seams have already frayed. I love the design, it is a just shame it probably won't stand up to my training volume in rough conditions.”

Posted 3 months ago

“The product is great I did order a large size- I always do as I have quite broad shoulders. So was disappointed when I received a medium size. I noticed below that your size 14 is classified as a medium.I do just fit in it so didnt bother sending it back.”

Posted 4 months ago

“I haven't received my order.”

Posted 4 months ago

Hello Patricia, Thank you for getting in touch regarding your order. Looking at your tracking, I can see that your parcel has been sent, has been held in customs, and is now in America and on it's way to you. The last tracking scan was yesterday (18th Dec), and should be with you within the next few days. I apologise for any disappointment caused by the delays of our carriers. Rachael Customer Support.

Posted 4 months ago

“I can't fault Harrier's customer service and the quality of the product, however, i had to return the hydration vest as the pockets were far too small for my phone (Google Pixel 7 Pro). I would consider this a normal size phone these days so was surprised the dedicated phone pocket was so small. I understand new designs are currently being looked at to overcome this problem. I tried the other pockets but my phone didn't feel secure enough in them and I was worried it would potentially come out as a ran.”

Posted 8 months ago

“I ordered the men's small jacket as all the ladies jacket's were sold out. Looked like a lovely jacket too. Unfortunately the men's was too big up top and too small around the hips. I would suggest carrying a larger stock as I know a lot of people have been disappointed by not being able to buy a jacket. The jacket I received was returned and has been refunded.”

Posted 8 months ago

“Excellent customer service, I phoned for advice regarding sizing of the Curbar vest after placing my order, there was no hassle to change. The Curbar vest fits well, lots of pockets with zips. Unfortunately there are a few weaknesses, my phone (Huawei P20 pro) does not fit in the intended phone pocket, material is not very breathable so get quite hot & lastly where I've inserted the harrier hydration flasks the stitching is starting to wear after a few times which is disappointing. Flasks are good, easy to use.”

Posted 8 months ago

“Good coms and prompt delivery, but they hassle you to leave a review.”

Posted 9 months ago

“Good quick services, but pole snapped on first use. and not sorted.”

Posted 1 year ago

“Was bought the 10l vest & poles for Xmas which have been absolutely brilliant and for my first set of poles I couldn’t of asked for anything better. As for the 500ml hydration bottles with extended straws ; they are awful. Actually strain my throat trying to get the water out of them as don’t flow easy at all. I would return but since they have been used I won’t be able to; so will have somehow make the ones I have work , which are from another brand. Apart from the bottle issues ; it seems a very good UK brand and will certainly look into potentially buying other products when filling up my kit list for my upcoming Ultras this year.”

Posted 1 year ago

“Great service and details, however as much as I liked all the design considerations of the hydration vest I just don’t fit the mould! The XXS was the perfect fit around the bust but too short up the back and tight around the arm sockets. Also not enough room in the zip pocket to fit a phone in. The XS sat well but couldn’t pull tight enough so felt overly loose. I have however kept the lovely soft bottles and straws as they are ace.”

Posted 1 year ago

“Ease or ordering,prompt delivery”

Posted 1 year ago

“It took a week for delivery of goods. Yes there was a one day postal strike but I still expected a shorter delay for a 48 hour tracked delivery”

Posted 1 year ago

“Really enjoyed using them for the most part, however the tips of the poles have broken off after using three times.”

Posted 1 year ago

“Had a problem with leaky bottles. I contacted company by email with pics and was immediately sent replacement straws. Before arrival I was able to determine that the bottles were the problem by using another bottle. Contacted company on 19th Aug with this info. They confirmed a faulty batch on 22nd and advised what replacements were available and I chose. Its now 26th, two more emails sent and no response. I've started the returns process instead.”

Posted 1 year ago

“Lovely pack , fantastic customer service but sizing is a lot bigger than size guide”

Posted 1 year ago

“The bag seems of really good quality but the sizes are all over the place had to exchange one of the bags and still haven't received it yet so can't say much about it as I was still not able to use it. Two weeks after first ordering it”

Posted 1 year ago

“Still waiting for items to arrive. Therefore unable to write a review.”

Posted 1 year ago

“- Good value - Well crafted - Some rooms to improve on some very minor details”

Posted 1 year ago

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Harrier Trail Running is rated 5.0 based on 5,636 reviews