Harrier Trail Running Reviews

Name: Harrier Trail Running
Address: 10 Wilne Road, Draycott, Derby, Derbyshire
Rating: 4.94

4.9 Rating 10,235 Reviews

99 %

of reviewers recommend Harrier Trail Running

4.9

Based on 10,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Harrier Trail Running:

Why compromise on style, functionality or value when you can have all three? The Harrier Trail Running collection is designed to bring the joy back into trail running whilst providing friendly support and advice should you need it.

Our approach of designing and developing trail running kit directly from ideas, feedback and advice from our customers makes us different from the rest. We listen to what you want from your gear and bring it to life, we are made by trail runners.

Visit Website

Email:

support@harrierrunfree.co.uk

Harrier Trail Running 5 star review on 17th April 2026

Robert P

Harrier Trail Running 5 star review on 16th April 2026

David P

Harrier Trail Running 5 star review on 15th April 2026

Jo W

Pamela M

1189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service after i received the wrong item on my order, good communication on how to return it and the correct item was delivered very quickly. Quality products. Would definitely recommend”

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Posted 8 months ago

“Excellent products and quality.”

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Posted 8 months ago

“Great to find a small British company selling quality products at very good prices Excellent customer service following purchase offering tips and advice to make sure your are completely happy with sizing Will highly recommend”

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Posted 8 months ago

“I have used the Harrier Helvellyn Carbon poles for three races including the Arc of Attrition 100 miles and two other 100k UTMB races. They are lightweight, easy to fold/unfold and comfortable on the hands. I had no blisters or hotspots. They were excellent and I will continue to use them.”

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Posted 8 months ago

“I've bought a number of products from Harrier. I've always been impressed with the quality of the goods and the helpfulness of the staff. Five out of five for service!”

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Posted 8 months ago

“Items were sent and arrived promptly and were well packed. Aside from carrying them I hope I won't need either! (First aid kit and survival bag)”

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Posted 8 months ago

“The baslow waist bag arrived just as I was about to leave for a run with friends. I decided to give it a go and within minutes it was out of the bag and out on the trail! I bought the medium so that I can wear it either on my waist or hips and it worked really well - it was so comfy I forget I had it on. The pockets are just the right size for keys, waterproof and of course running bottle and the cords on the top should be helpful for strapping on running poles.”

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Posted 8 months ago

“Bought my first set of poles from Harrier to use in the French Alps this summer. Website was super user friendly and the poles arrived within a couple of days.”

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Posted 8 months ago

“Very impressed with the poles so far, lovely and light, easy to set up and usefull instructions for anything you are unsure of. Super helpfull to have the instructional video included for free as well.”

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Posted 8 months ago

“Great products and good customer service”

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Posted 8 months ago

“Had lots of gear off Harrier, very impressed with quality and quick delivery, 👍👏”

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Posted 8 months ago

“Very easy to navigate and trouble free buying experience. If only all companies were so Customer focused.”

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Posted 8 months ago

“Amazing customer service! I have had my Harrier running poles for 2 years and love using them for fell running and hiking, but the carbide tip fell off one of the poles recently on a hiking trip. I contacted Harrier, returned the broken pole and they sent me out a replacement free of charge. However, from an environmental perspective, it would be great if their poles could be designed so that the carbide tip could be easily replaced as there was nothing wrong with the rest of the pole, and this part of the pole will always wear out faster than the rest of it.”

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Posted 8 months ago

“a well thought out product from people who actually use them , seem to be well made quality product. i look foward to learnig how to use my new poles on upcoming adventures. thank you”

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Posted 8 months ago

“Quick delivery within 2 days, very pleased with my Baslow waist bag. Compact with plenty of storage options, no bounce or rubbing. Wore on a recent 50 miler and forgot I had it on at times. Definitely look at Harrier for more trail running gear.”

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Posted 8 months ago

“Excellent customer service, fast delivery and great quality products.”

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Posted 8 months ago

“Cheapish - hotter than other vests and less comfortable. Contains a million labels telling you to not even attempt a refund or swap after wearing it even for a second - no real way to try the vest for fit without their language suggesting you have no right for returns. I was given a leaking bottle which they did replace. I haven't tried returning the vest.”

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Posted 8 months ago

Hi Zakary, Thanks for taking the time to review. I’m sorry to hear the vest was less comfortable for you than others you have used, and that the labeling around returns feels heavy-handed. We want you to have confidence to try on gear at home. We do expect that people will want to try the vests on at home. We are currently developing a new vest- due to launch later next year. We’re glad the bottle issue was resolved for you, if there’s anything else you’d like us to help with, just let us know. Warm regards, Team Harrier Trail Running

Posted 3 months ago

“Item received promptly and exactly as described. Not used yet waiting for next run to try out.”

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Posted 8 months ago

“My experience with Harrier so far has been brilliant. Decent kit is really important to me but so is quality service commitment. I’ve found Harrier’s exchange process easy to use and they’re super supportive and informative. Aside from the gear, their site is full of really useful information for all runners - particularly their videos which I think is a really nice human touch. I also love the thought that’s gone into their bundles to make sure runners of all experience levels consider the right gear for their adventures!”

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Posted 8 months ago

“Great product, good after care and prompt delivery.”

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Posted 8 months ago

Harrier Trail Running is rated 4.9 based on 10,235 reviews