Guitar Mania Reviews

4.9 Rating 529 Reviews
99 %
of reviewers recommend Guitar Mania
4.9
Based on 529 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Guitar Mania Reviews
First time I have used guitar mania. They are way down south and I am way up north but it all came together with a short phone call. I read the reviews and they are all true. Pleasant, knowledgeable and very helpful. My Godin was delivered on time and as promised beautifully set up and at the right price. Thanks for a really good experience.
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Posted 3 years ago
Speedy and economical! Thank you
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Posted 3 years ago
Good service from you.Thank you.
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Posted 3 years ago
After purchasing an Am Pro Strat online back in April, I wanted a small acoustic for travel and playing at home. After a bit of my own research, I visited the shop under well-managed Covid restrictions and was given a tour of the "Taylor Room," which was highly impressive. Seeing the BT1e in the wood confirmed it was indeed a lovely guitar and so I bought it. Unexpectedly I found a fault with the built-in tuner of the electric preamp module, which meant an extra trip back to the shop. Chris was very apologetic for the inconvenience and fitted and tested a replacement module in a few minutes. I love the guitar and have barely been able to put it down. The feel and tone are amazing. Great service and great guitar. It really is an Aladdin's Cave of guitars with lots of good advice on-hand.
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Posted 3 years ago
Great advice and great service from super knowledgeable chaps. Won't hesitate to return next time I need anything guitar related.
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Posted 3 years ago
I got my purchase the next day after ordering online. Amazing service and customer care. Would recommend totally.
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Posted 3 years ago
Yet again another purchase of a top quality Taylor Guitar, a 514e fltd2013, from the guys at Guitar Mania. Jon, the Taylor expert, again being exceedingly helpful with his knowledge, non pushy with the sale, and allowing me all the time I need to try different guitars. I do feel I know as much about Taylor’s as the guys now though, having bought and traded about 20 Taylor Guitars with them over the years, and each time the same customer service. Also being a small independent shop, they can be very flexible with their deals, and are usually able to give a really good price along with a very fair part exchange. I keep saying no more guitars, but they keep pulling me back in with very good deals! All in all, a great guitar shop with excellent customer service, and one I will be visiting again soon no doubt. Highly recommended. Laurie.
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Posted 3 years ago
Great service. Hassle free and my purchase turned up when is was supposed to and well packaged. No damage. Thanks all at guitar mania.
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Posted 3 years ago
Great service as usual, orders often dispatched the same day. Free p&p also makes getting smaller items easy with current Covid restrictions so no need for me to travel for 45 minutes and clog up the shop floor. Nice, convenient way of still supporting the shop.
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Posted 3 years ago
Lovely guitar, fantastic service with very prompt delivery. Will definitely use again and happy to recommend to others.
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Posted 3 years ago
Very efficient service and worth every penny
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Posted 3 years ago
What can I say; these guys are great. Really helpful advice and great deals on perfectly set-up guitars. This shop is a national treasure.
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Posted 3 years ago
Excellent service. There was an issue with my address. Thankfully you persevered with it until it was sorted. The goods arrived in good time and in excellent condition. I would recommend Guitar Mania.
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Posted 3 years ago
The Taylor guitar truss rod key arrived the next day, in excellent packaging and condition. Very pleased!
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Posted 3 years ago
I will sum guitar mania up by saying, I would not go anywhere else, first class.
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Posted 3 years ago
Excellent service, would highly recommend
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Posted 3 years ago
As always, friendly professional advice given if asked for. Always been vv happy with what I have bought from Mania. Excellent quality. Highly recommend.
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Posted 3 years ago
Purchased the Ibanez 2LE2-1B term arm to replace a broken arm on a Jackson JT6 trem. Fitted straight in and works better than the original. Quick delivery once ordered, will certainly shop online here again.
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Posted 3 years ago
We were recommended to visit guitar mania by a friend as we wanted to upgrade our daughters acoustic guitar as a birthday gift. We were looked after throughout the appointment with lots of options of electro acoustic guitars to choose from all with varying price tags. We were never pressured to make a decision or persuaded to "buy the best". Lauren had settled on a new Taylor guitar and the deal was done! A 1st service for free was also included the final price. 100% for advice and knowledge with 100% for a friendly service without pressure selling. Thank you very much
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Posted 3 years ago
Great service, quick delivery, great price, guitar well setup - would recommend to anyone
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Posted 3 years ago
Guitar Mania is rated 4.9 based on 529 reviews