“Good products but I am disappointed by excess packaging. A sturdy plastic bottle doesn't need a high end cardboard box. It feels a little as though they are trying to justify the high prices.”
Hello, thank you for your feedback.
We appreciate your support for our products, and we understand your concerns regarding packaging. Most of our packaging is 100% recyclable. The environmental impact of our packaging is also reviewed and approved by our organic certification bodies; Soil Association, Organic Food Federation and EcoCert.
If you require further information, feel free to reach out to us at organic@greenpeople.co.uk.
- Green People
“morning, The products were very good, and our granddaughter loved it - BUT the invoice was included in the package. NOT what we wanted as you had already asked for a billing address!! Whats the point in asking for those details when you only use the gift address!! We were very dissapointed with that as it was very embrassing for us.”
Hello, thank you for your feedback.
We're glad to hear that your granddaughter loved the products! We sincerely apologise for the inconvenience caused by the invoice being included in the package. We understand how that could be embarrassing, and it's certainly not our intention to cause any discomfort. Your comments are noted, and we will address this issue with our team to ensure a better experience in the future.
If there's anything else we can assist you with, please feel free to reach out to us at organic@greenpeople.co.uk.
- Green People
“I like the philosophy of green people, and have tried lots of the skincare as I do want to like it, but unfortunately have not liked a single skincare product yet”
Hello, thank you for your feedback.
We appreciate your commitment to our philosophy and are truly sorry to hear that you have not yet found a product suitable for your needs.
If you’d like assistance finding the right product for you, please don’t hesitate to reach out to our customer care team at organic@greenpeople.co.uk.
-Green People
“I was t happy with the shaded of the tinted moisturiser. One was too pale and the other tan colour. I was hoping you had one that had a slight pinky tinge. The light one made me look pallid. I have ordered the serum but have t used yet. Have been happy in the past with buying men’s moisturiser etch”
Hello Elaine, thank you for your review.
We're sorry to hear that our Age Defy+ Tinted DD Moisturiser SPF 15 – Light is not a suitable shade for you. We are continually working on our product ranges, so feedback like yours is much appreciated.
If your order was placed with us directly, please contact us at organic@greenpeople.co.uk to discuss your options.
- Green People
“I was disappointed to find the toothpaste was only 87% organic-what is the other 13% made up of …… seems not worth buying or paying so much more for a tube of toothpaste that’s not fully organic!!”
Hello Jaki, thank you for your review.
Green People products are Natural, Organic and very high quality. Unfortunately, we are unable to compete with larger companies who bulk-buy their ingredients then add low-cost synthetic chemicals and preservatives that can be unfriendly to us and the environment. To keep our products fresh, we make new batches several times a year, so you can be assured that you are getting fresh, good quality products with every order. These factors are reflected in our pricing, however, we always aim to be fair.
I hope this has been helpful. If you would like to know more, please contact on: organic@greenpeople.co.uk
- Green People
“My suncream product came quickly but unfortunately the product I had hoped would be the suncream that didn’t irritate me, due to its natural ingredients, did. I came out in a rash all over my chest and an itchy chin/neck that lasted around 2 weeks. I am still yet to find out what it is that causes my skin an irritant reaction, so I cannot blame Green People, but wanted to share my experience in hopes it might help someone else. Due to the expensive price, it was a shame that the bottle and the money is now wasted.”
“Very impressed with the ease of ordering & delivery. On holiday I used the sun cream with insect repellent and my husband complained about the smell. Towards the end of our week I used it on my face and had an allergic reaction along my jaw line, eye brows and it was quite sore and angry.”
“I've used this shampoo for a couple of years and it's been great, however since the reformulation this year I've had reactions to it. Every time I use it my face gets immediately red and sore, which takes a few hours to go down. It's disappointing as it worked great before, but now it's causing my skin to react since reformulating I will likely have to stop using.”
“An interesting and hard working company.
As for the shampoo I found it did not clear my irritated scalp.
I have tried many different shampoos without success.
So I will just keep different hair/scalp cleaners until I find one that works.”
