Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,300 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 1st April 2026

775

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic job done in one day. Sam , Luke and Jack arrived at 8am. They where all very polite and asked me to check the job several times as my original grass was sloping in all directions. They had to cope with my 40 foot drive and they still managed to complete the work in one day. All rubbish was removed. The whole process from start to finish was excellent, I had 3 other quotes before and some only turned up with two samples, not the case with Great grass. One final touch I was impressed with was when they had finished my Drive was dirty. They informed me they where going to get the drive cleaned by a company. I spoke with Mike and informed him the day after we had a party organised. Sure enough the morning after the company arrived and did an excellent job. I would certainly recommend Great Grass.”

Helpful Report

Posted 6 years ago

“We don’t normally leave reviews -however from the moment we entered the showroom to completion -excellent service and professsional .We were kept up to date when the weather was against us and they delivered exactly what they promised .We love love love our new garden - and would recommend great grass. If in doubt -get them to quote -they are honest , wont rip you off and deliver a quality product . thank you”

Great Grass 5 star review on 21st June 2019

Helpful Report

Posted 6 years ago

“Installation courteous professional great job lovely grass”

Helpful Report

Posted 6 years ago

“Absolutely great set of lads! Grass is beautiful! Makes the garden look 100x better! Couldn’t fault them! Thank you!”

Helpful Report

Posted 6 years ago

“excellent service and a quality job - true old fashion service and no hard sell”

Great Grass 5 star review on 13th June 2019

Helpful Report

Posted 6 years ago

“Not only great grass but great people to! From Jack and Sam the fitters through to the office staff and Mike the boss great service and attitude to make sure that I was totally happy with the product and the fitting !”

Helpful Report

Posted 6 years ago

“In 60 years of working with trades people, this company come out TOP. From start to finish, I was impressed by such courtesy, knowledge and professionalism to deliver an outstanding job which has transformed our back garden. The advice and guidance provided by the owner Mike, was both honest and impartial and his fitting team of Gary & Liam were superb and a great credit to the company. Job delivered on time and on budget. Now only time will tell regarding quality of grass and any potential after service - if required. AWESOME job GUYS ! Many thanks - Eddie & Elisha - North Manchester.”

Great Grass 5 star review on 12th June 2019

Helpful Report

Posted 6 years ago

“Excellent company, we were really pleased with our new 35mm Prestige lawn. Gary who came out to measure up was very friendly and accommodating and we were pleased that he could bring forward our installation date as we had an important family event fast approaching. Jack & Sam did a great job installing the turf and also at a fast pace. Thanks for a sterling job guys!”

Helpful Report

Posted 6 years ago

“Excellent job, fitters very friendly and accommodating”

Helpful Report

Posted 6 years ago

“Had my back garden done today - (Jack & Sam) I hope Iv got their names right were very professional & did the job well. They arrived around 8.30am & the whole job was done for 12 noon - fantastic speed. Very happy with my grass & the service I received.”

Helpful Report

Posted 6 years ago

“The garden looks so lovely now. The guys were a great set of lads who worked very well. They tidied up after themselves and were able to answer our questions . Great service!!@”

Helpful Report

Posted 6 years ago

“From just one visit to the shop to the finished job Great Grass were fab! So efficient with great friendly service and staff. Garry it was lovely meeting you. The two super hard working guys Sam & Jack who installed the grass were like machines! They had the job done in matter of hours! Incredible! Very clean and neat job too they hardly left any mess. Thank you Great Grass I finally have an amazing garden now, really pleased with the quality and service!”

Helpful Report

Posted 6 years ago

“From start to finish, Great Grass were helpful, professional and quick! I never felt hassled, only helped and communication was fantastic, as was the onsite visit and advice. The transformation happened in only a matter of hours and we were left with a clear site and wonderful lawn to come home to and we've never looked back. Wouldn't hesitate to recommend to anyone.”

Helpful Report

Posted 6 years ago

“good lads and a fantastic job ..well happy..”

Helpful Report

Posted 6 years ago

“Had great service from the Great grass team. They fully installed the new lawn in the morning. Very quick and efficient. I’m impressed with the outcome and it looks amazing! I would recommend them to anyone!”

Great Grass 5 star review on 25th May 2019

Helpful Report

Posted 6 years ago

“An excellent job carried out by Peter, Paul and Matt from the Bristol team. The job was completed to the highest quality in 2 days and has really transformed our garden, even the dog loves it and spends more time outside than he ever did before. We are more than happy with the service and the product that we received and would not hesitate to recommend Great Grass to all our friends, this company really are the UKs number one, why would you want to use anyone else???”

Great Grass 5 star review on 23rd May 2019

Helpful Report

Posted 6 years ago

“Really happy with end result. Workers where exstrmenly friendly and professional. Everything was clean and tidy afterwards. Couldn't recommend any higher. Excellent.”

Helpful Report

Posted 6 years ago

“Absolutely love our garden now we have great grass! Hassle free enquiry and installation, and nice and clean afterwards. Would definitely recommend”

Helpful Report

Posted 6 years ago

“Very professional staff. Arrive on time and did another great job [had already replaced rear lawn]”

Helpful Report

Posted 6 years ago

“Great set of lads, worked non stop till the job was done. Love the garden, looks loads bigger”

Great Grass 5 star review on 20th May 2019

Helpful Report

Posted 6 years ago

Great Grass is rated 5.0 based on 1,300 reviews