Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

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English

“Great service great quality and great price. Definitely recommend this company”

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Posted 6 years ago

“Absolutely delighted with the grass which has transformed the garden. Excellent service .... thank you Great Grass”

Great Grass 5 star review on 16th July 2019

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Posted 6 years ago

“Absolutely delighted with the grass which has transformed the garden. Excellent service and very reasonably priced. Liam Gary and Jason arrived on time and have done a cracking job.”

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Posted 6 years ago

“Niall who works in shop was polite and helpful, Mike came out to measure within two days and fitted within five great service”

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Posted 6 years ago

“Fantastic service from start to finish. Couldn’t be happier”

Great Grass 5 star review on 15th July 2019

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Posted 6 years ago

“Arrived on time and did a great job”

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Posted 6 years ago

“I am one happy customer again, as I had my back garden done last year by great grass. Thank you Steve bowery”

Great Grass 5 star review on 12th July 2019

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Posted 6 years ago

“Realiable - good advise given throughout the process”

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Posted 6 years ago

“Gary and Tom did a fantastic job in no time at all yesterday. The grass is getting full use from our granddaughter already. Great guys and great company. Would highly recommend.”

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Posted 6 years ago

“Excellent job. Turned up on time 8.00 am and were finished by 1.30 pm. Very knowledgeable guys. A pleasure to have done business with Great Grass.”

Great Grass 5 star review on 3rd July 2019

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Posted 6 years ago

“Pleasure to deal with from start to finish, had a problem with the grass sticking (due to poor weather) but they promptly came back and fully resolved the issue. Never asked for a payment until the job was done. Friendly and professional staff throughout the process - would certainly recommend to others. Paul. M21”

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Posted 6 years ago

“I went for prestige and it looks superb, very realistic. As it was a large area it needed to be joined, the installers did a perfect job and you would never know. I would highly recommend great grass they were superb from start till finish. Looks perfect.”

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Posted 6 years ago

“Great Grass. Great service. Approachable staff in store. Very knowledgable and answered all my questions. Good selection of grasses and the pro and cons of each explained, to find one that suited my needs.”

Great Grass 5 star review on 29th June 2019

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Posted 6 years ago

“The whole process from start to finish was exceptional. From the initial enquiry and receipt of superb, prompt information and samples, to the professionalism and helpfulness of the staff member measuring and supplying the estimate. The excellent workmanship and timely clearance of the area and installation followed by Coopermans cleaning of the areas used second to none. Would recommend to anyone and everyone. Sue and Carl Hilton Irlam”

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Posted 6 years ago

“Absolutely thrilled with my new artificial grass. It looks fantastic. Liam, Gary and Tom did a brilliant job and worked so hard to achieve the end product. Very professional and friendly attitude. Would definitely recommend this Company. Thank you once again Great Grass. Mrs. Jackson from Standish”

Great Grass 5 star review on 26th June 2019

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Posted 6 years ago

“Great grass have done an excellent job. Efficient, reliable and easy to liase with. Would highly recommend.”

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Posted 6 years ago

“Very easy from start to finish. We visited the shop on a Sunday, I think these are the only grass guys open on a Sunday. Visit and measure up on site by Mike within a couple of days. Price quoted did not change despite a slight change to the plan on our part. Poor weather postponed the install but kept informed throughout. Garden was a messy swamp full of various grass and weeds now usable all year round. Thank you”

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Posted 6 years ago

“The team that came to do our job Liam-Gary-Tom were very hard working and did the whole job from beginning to end in a very efficient and professional way. They cleared away all the rubbish and the following day sent some one with a jet wash to clean the tarmac drive. Very pleased with the whole project..”

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Posted 6 years ago

“Fantastic job done in one day. Sam , Luke and Jack arrived at 8am. They where all very polite and asked me to check the job several times as my original grass was sloping in all directions. They had to cope with my 40 foot drive and they still managed to complete the work in one day. All rubbish was removed. The whole process from start to finish was excellent, I had 3 other quotes before and some only turned up with two samples, not the case with Great grass. One final touch I was impressed with was when they had finished my Drive was dirty. They informed me they where going to get the drive cleaned by a company. I spoke with Mike and informed him the day after we had a party organised. Sure enough the morning after the company arrived and did an excellent job. I would certainly recommend Great Grass.”

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Posted 6 years ago

“We don’t normally leave reviews -however from the moment we entered the showroom to completion -excellent service and professsional .We were kept up to date when the weather was against us and they delivered exactly what they promised .We love love love our new garden - and would recommend great grass. If in doubt -get them to quote -they are honest , wont rip you off and deliver a quality product . thank you”

Great Grass 5 star review on 21st June 2019

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Posted 6 years ago

Great Grass is rated 5.0 based on 1,278 reviews