Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 29th October 2025

771

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service. Always kept up to date with when they would be able to lay the grass due to postponement caused by bad weather. When it was laid very quick efficient service. Would highly recommend”

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Posted 1 week ago

Thank you for your review!

Posted 1 week ago

“From initial site visit and quote through installation Grear Grass are true professionals.”

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Posted 2 weeks ago

“Really nice looking and the installation was very quick and professional”

Great Grass 5 star review on 24th November 2025

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Posted 2 weeks ago

“I recently had Great Grass Manchester transform my garden, and I couldn’t be happier with the results. The space went from an uneven, patchy lawn to a clean, beautifully laid artificial grass area that looks fantastic from both inside and out. The team did an excellent job with the installation. The edges are perfectly finished, the path stones have been integrated neatly, and the whole garden now feels fresh, tidy, and much easier to maintain. They also worked carefully around the existing planting, leaving the borders looking neater and better defined. Professional, efficient, and clearly very skilled at what they do. I highly recommend Great Grass Manchester to anyone looking to improve their outdoor space.”

Great Grass 5 star review on 21st November 2025

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Posted 3 weeks ago

“Great service and fantastic results We used Great Grass to replace our old, poor-quality artificial lawn, and the whole experience was excellent. They gave us an initial quote over the phone, then visited to provide an accurate assessment — which actually came in lower than expected. They were trustworthy, reliable, and the finished lawn looks brilliant. Highly recommended.”

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Posted 4 weeks ago

Thanks Ben!

Posted 4 weeks ago

“Great Grass were brilliant, fully professional and easy to deal with,delighted with the end result and I wouldn't hesitate to recommend them.”

Great Grass 5 star review on 3rd November 2025

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Posted 1 month ago

Thanks Adam looks fantastic - enjoy it !

Posted 1 month ago

“Great grass have been great from start to finish, Nyal who has been so lovely to me and my partner and very informative and helpful during the process would like to say a big thankyou to him and the team Jason and mark who have don’t our garden to perfection! Thankyou to you all for being so kind and helpful we are over the moon with how it looks!😊🙏🏼”

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Posted 1 month ago

Thank you so much, Rose! We're thrilled to hear that Nyal, Jason, and Mark provided you and your partner with such a wonderful experience. Your kind words mean the world to us, and we're delighted that you're over the moon with your garden transformation! Warm wishes, Team Great Grass

Posted 1 month ago

“from start to finish the whole team were very proffesional. they turned up early and got straight on with replacing the mudbath of a back lawn with a lovely new lawn. when finished they even powerwashed the patio and paths! the price was fair and reasonable can't thank them enough. Great work Great Grass”

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Posted 1 month ago

thanks very much Karen.

Posted 1 month ago

“Simply booked and followed through - the fitter lads were great and helped out advising us on different things.”

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Posted 1 month ago

looking good Ste,Thanks

Posted 1 month ago

“Great workmanship from the men my hubby worked with Joe his dad for years ,lovely man. Very pleased with the work looks lovely x”

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Posted 1 month ago

“Came on time finished the job in a day absolutely brilliant job can’t fault great grass! Would recommend them to anyone.”

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Posted 1 month ago

“Very pleased with the job. Work men very efficient & worked hard”

Great Grass 5 star review on 14th October 2025

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Posted 1 month ago

Thanks Barbara!

Posted 1 month ago

“The company were great from start to finish. We dealt with Nyall and his communication, advice and expertise were faultless. The results were brilliant! The process took a few hours from start to finish and Great Grass did a fantastic clean up job to finish, as if they were never there. Highly recommend!”

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Posted 2 months ago

Thanks Dan!

Posted 1 month ago

“This company is amazing the staff are really great and extremely knowledgeable Nyal helped us with everything and the guys who came to lay our astroturf were so nice and helpful we most certainly would recommend them if you are considering astroturf thank you”

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Posted 2 months ago

Thanks Chris!

Posted 1 month ago

“The installation was so much quicker than expected! The result is wonderful and despite the weather getting colder we have been able to keep enjoying our garden which is a major plus. The maintenance is so easy and everything is so neat and tidy. My daughter calls it the outside carpet because its so soft to play on. Looks exactly like very manicured grass though. Perfect colour choices. Have already recommended to family members”

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Posted 2 months ago

Thanks Sem!

Posted 2 months ago

Thanks Sem!

Posted 1 month ago

“Efficient no hassle communications. Fast quote preparation The job was scheduled and an immaculate job was conducted. I would definitely recommend to anyone”

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Posted 2 months ago

“Really good product viewed in showroom. Arranged for the job to be done a certain date after price agreed. Men turned up at 7 45 as agreed and all went to plan until we changed our minds on grass border with flower beds. The lads were brilliant sorting what we sorted between us and the job got finished to our liking. I would highly recommend Great Grass to anyone who is thinking of having this firm and their grass. Peter and Janet Root Rochdale”

Great Grass 5 star review on 30th September 2025

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Posted 2 months ago

“Great grass is exactly what it say great grass. Called in the shop picked the grass we wanted and given a date for installation. Two great guys turned up on the day did a great job. What more do you want 👍”

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Posted 2 months ago

“Thank you to the team at Great Grass from measuring to fitting excellent work, the fitting team worked to a high standard and cleaned up afterwards. Would highly recommend.”

Great Grass 5 star review on 26th September 2025

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Posted 2 months ago

“Fantastic service from start to finish! Highly recommend”

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Posted 2 months ago

Great Grass is rated 5.0 based on 1,278 reviews