Great Grass Reviews

4.95 Rating 309 Reviews
99 %
of reviewers recommend Great Grass
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
customer service
4.95 out of 5
Read Great Grass Reviews

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

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Email:

0161 951 5343

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Couldn't speak highly enough of Great Grass. Very professional, friendly and price wise very good. Got the job done in and out with no issues and even threw me some ground covering in for free for the back of garden so I can put rocks on. Will and have recommended
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Would recommend these guys very highly... Detailed explanation of the process given from the very start, with excellent advice given on which grass would be best for purpose. The installation team were professional, approachable and always on time and the standard of the finished article is fantastic!!! Don’t look no further if you want your grass done properly...
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From enquiry to installation everyone I spoke with was really nice. Guys who came to install the grass worked really hard in the rain and had done a great job by lunch time. The grass has made life so much easier with our puppies and the garden looms so much better for it as well. Some of the best service I've received from a company
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The team were helpful, friendly and professional throughout from calling in at the shop to having it fitted. Even when the weather let us down on the installation, they did what they could and quickly rearranged another suitable date for both parties. Would definitely recommend.
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Thanks for the review Chris. Enjoy your new garden !
Great result reliable and quick - all very helpful too
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Great Grass did an amazing makeover of our previous swamp of a garden!! I am so very impressed with how swift and efficiently they transformed our garden - I thought it would take a few days but it only took 1.5. The guys worked professionally were polite and courteous and I was really impressed with their workmanship. From receiving the initial quote to the work being done all the employees I communicated with were very friendly and knowledgable and I would have no hesitation recommending them to anyone (in fact I already have to a few of my friends !) thank you to Great Grass for transforming our garden and making it such a wonderful space for our boys to explore, play football in and burn off energy 👍🏻
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Fantastic service, turned up on time to give a quote, professional team gave me everything I wanted in my price. Turned up at 8am on the agreed date to commence work, carried out to a very high standard and the after service to deal with queries was fantastic. Would highly recommend.
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I have had my grass nearly two years ago. Been really pleased and although I had a small issue recently where the grass was appearing to be going black in patches I was advised by the company what to do and it worked..... they were willing to come out and sort it if I couldn't resolve the problem.
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The grass is definitely greener if you use Great Grass. The grass feels lovely and looks just perfect as if I’ve had a really posh lawn manicure.
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Great customer service, hard working staff, turned up on time, finished the job on time, grass looks great , great job , we are very pleased 👍.
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It was a great experience the men who came to fit the grass did a great job and very quick. I love the grass looks amazing
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The overall service from Great Grass was excellent from start to finish. We had Grass and stones fitted, 4 lads came and did it within a day. Also cleared up and jet washed all the paths the next day - we are very happy with Great Grass and would recommend. The grass we picked has been perfect for kids and dogs.
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Excellent service. The guys that came out to quote were clearly very knowledgeable and fully explained what they would do step by step and that the team would be dedicated to this job till the end, as opposed to nipping off to other jobs etc. I had a cheaper wrote from elsewhere but my gut feeling was that Great Grass would do a better job. The guys that came out to complete the work were punctual and got cracking straight away. They even compensated for a last minute glitch on our part which meant changing the plan, but they made it work. A really professional job well done and it's transformed what was a mud bath into a brilliant new garden space for the kids and dog to play. Well impressed and definitely the best decision going with Great Grass.
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Fantastic customer service , couldn’t ask for a better job , great team turned up on time and worked tirelessly until the job was complete. Would highly recommended great grass to friends and family in the future.
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Why are they called Great Grass??? because they do a great job for a good price. Done on time with pleasant efficient worker’s . Willing to talk or show finished work. We’ll done boy’s. BOB
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We had been thinking of getting artificial grass for a while so popped into the showroom. The staff there were knowledgeable and friendly. We arranged for a quote to be done at our property they arrived on time and were very efficient. We got quotes from competitors in the area non were as straight talking or as cheap. Competitors were actually twice the price and were doing the hard sell. I would definitely recommend Great Grass!
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We are delighted with the work done by your hard working team! We would not hesitate to recommend your services to anyone else.
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Really quick install, guys working on the grass were knowledgeable and offered care guidance. Overall I am very happy
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Very efficient and great lads, worked really hard to finish the job. Grass is looking perfect.
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Garden looks great all done in a day very helpful people would definitely recommend
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Great Grass is rated 4.95 based on 309 reviews