Great Grass Reviews

4.94 Rating 264 Reviews
99% of reviewers recommend Great Grass

About Great Grass: Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

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0161 951 5343

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
customer service
4.94 out of 5
5
Becky Roberts
"Quality of the product and installation was all to a high standard. Adaptable to suit our date and completed the job very quickly. Professional and efficient."
5
Nigel Denton
"Very pleasent team highly recommend"
Michelle Morson
"From entering the shop to the final installation our experience has been 5*. Shop staff were knowledgeable, polite & helpful; we were measured up at our home address half an hour after choosing our preferred grass. On installation day 3 fitters arrived at 8am and their manner was professional throughout. We are delighted with the end result and would not hesitate to recommend Great Grass to others!"
"Great service, After being let down by another local grass provider, great Grass were a thoroughly better option. They took care of everything and the grass looks really fantastic. Liam, Jason and the lads fitting the grass were professional, courteous and great at what they did."
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"Great quick service. Very pleased"
"Quality of the product and installation was all to a high standard. Adaptable to suit our date and completed the job very quickly. Professional and efficient."
"Great Grass installed my selection of the 25 mm product in consideration for my 2 dogs. The grass looks good, but I wish that I had chosen grass with a longer pile for more "realism". This is no reflection on Great Grass who provided an excellent service and product, and after a week of exposure to heavy rain and dog poo, I am very satisfied."
"The whole experience, from the initial telephone call, the visit for a valuation and the work carried out were completed in a very professional manner. The work was completed on time and looks great!"
"Very pleasent team highly recommend"
"Great company and really helpful. Lads worked hard over the 3 days, very polite and friendly."
"Very pleased with the end result. Great grass we’re a pleasure to deal with And they did the job efficiently and with good results I would certainly recommend their services"
"Superb job from start to finish from Sam Gaz and Thomas, worked extremely hard from arriving. Very polite and punctual and kept me informed at all times. Grass looks Great."
"What a great job they made if the grass installation. Our rear garden area now looks great after the grass they used was laid. Have already recommended them to a family member, who is having grass laid and would recommend the Company to everyone"
"Thanks for the superb job your guys were very good very efficient and kept us informed on how things were going. Once again thanks. O"
"Very pleased with the Grass and installation. Kept informed all the way throughout and now the kids can enjoy the garden despite the weather thanks to Jack, Sam and Liam."
"Jason, Liam and Taylor are excellent representatives for the business. They arrived early on the agreed date and battled the adverse conditions to install my new garden. Highly professional who do quality work. Would recommend."
"From entering the shop to the final installation our experience has been 5*. Shop staff were knowledgeable, polite & helpful; we were measured up at our home address half an hour after choosing our preferred grass. On installation day 3 fitters arrived at 8am and their manner was professional throughout. We are delighted with the end result and would not hesitate to recommend Great Grass to others!"
"Very happy with the work, and the two workmen were very good ambassadors for the company."
"Excellent service from quote to completion, Gary and Jason worked hard, completed quickly and polite throughout. Love the grass looks fantastic."
"I recently had my decking covered in artificial grass and I am extremely pleased with the results. Also the service provided by the great grass team is excellent and friendly staff to. I would definitely recommend great grass"
"Excellent service and installation. Couldn't be more happier"
"We are very happy with our new lawn. The men turned up when they said they would. They worked really hard . They didn't leave any mess."
Great Grass is rated 4.94 based on 264 reviews