Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

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English

“I would definitely recommend Great Grass. So quick , so tidy Thank you lads , I absolutely love my new lawns.”

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Posted 6 years ago

“Fitted very quickly with a minimum of fuss. Grass looks great. Really pleased with the product. Recommended.”

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Posted 6 years ago

“Friendly staff, fast service, great installation job. Thank you, our balcony looks brilliant.”

Great Grass 5 star review on 7th April 2019

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Posted 6 years ago

“Very good service, arrived early and worked all day to get the job completed as we had a party planned the next day, answered any questions we had. No more mud and has completely transformed the garden.”

Great Grass 5 star review on 5th April 2019

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Posted 6 years ago

“Thank you for great service. Well done Jason and colleagues, also to Kirk for your help and advice. From what was a tired looking front lawn, it's now a green lush lawn all year round, no more mowing!!! We were given a time slot one week from ordering, but they had a cancellation the next day, job done. Thanks again for a wonderful job. 👍”

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Posted 6 years ago

“Extremely good customer service! Very good quality grass! Very friendly people! The live chat on there website has been extremely helpful for me, in order for me to install my Grass that I bought from them! During delivery they did not give me the correct glue for sticking my grass to concrete. However, they tried to send a special delivery for the glue to arrive the next day. The postal service messed this second delivery up. Greatgrass then compensated me £80 for my troubles in this regard. I would buy from them again if needed.”

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Posted 6 years ago

“Really pleased with the work. Transformed my garden ! Many thanks. Would definitely recommend!”

Great Grass 5 star review on 30th March 2019

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Posted 6 years ago

“From the beginning at the showroom through to the survey and then the installation it has been a very positive experience. Pleasant staff and efficient service- thank you.”

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Posted 6 years ago

“Excellent service from start to finish. Very pleasant staff and really happy with the finish of the garden it looks amazing.”

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Posted 6 years ago

“Really pleased with the service. The work was completed to a high standard. I would highly recommend Great Grass”

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Posted 6 years ago

“Initial consultation was very informative. Measurements were taken and a quote I was happy with was given. There was a two week wait to fit. Installation was by Jack & Sam. Arrived at 8.30am and finished by 1pm. Both great lads, grafted from start to finish. Professional, polite and more than happy to have my toddler watch. Finished result is fantastic. We went for ‘lush green’, and it definitely lush. Had nothing but compliments off the neighbours. Can not fault the company.”

Great Grass 5 star review on 21st March 2019

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Posted 6 years ago

“Smooth and friendly service!”

Great Grass 5 star review on 20th March 2019

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Posted 6 years ago

“Had the garden AstroTurfed last week and we are really happy with it. It was done very professionally and it was done efficiently. The men were lovely and our garden now looks fantastic. If anyone is thinking about getting their garden astroturfed I would recommend these guys 100%”

Great Grass 5 star review on 17th March 2019

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Posted 6 years ago

“Very pleased from start to finish. Friendly and courteous visits and calls from the team. Our backyard has been transformed. Many thanks!”

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Posted 6 years ago

“Friendly service, hard working staff and a good product. I would definitely recommend, thank you.”

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Posted 6 years ago

“Wow what a transformation, clean and professional fitters”

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Posted 6 years ago

“A great set of lads who installed it they couldn’t have been more helpful”

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Posted 6 years ago

“Fabulous job, our garden now looks great. The guys worked really hard and produced a quality finish. They were really friendly and cleaned up thoroughly at the end. When my wife came home she couldn't believe the difference. Price was also very competitive, even comes with a 10 year guarantee. Would highly recommend”

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Posted 6 years ago

“Our Garden Looks Amazing Both Front And Back Thank You Very Much”

Great Grass 5 star review on 5th March 2019

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Posted 6 years ago

“Great grass have recently fitted our lawn. The service was impeccable, the team fitting the grass were excellent! We are all thrilled with the results! Thank you very much.”

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Posted 6 years ago

Great Grass is rated 5.0 based on 1,278 reviews