Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,334 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,334 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 3rd July 2026

Great Grass 5 star review on 24th May 2026

Matthew W

790

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service once again. The team were courteous, polite and friendly. We used Great Grass about 5-6 years ago and went straight back to them this time when we moved house and needed some astroturf laying. The grass looks awesome and they left the place spotless.”

Helpful Report

Posted 3 months ago

Thanks for the lovely review, David. Delighted to hear the team provided courteous, friendly service and that the grass looks awesome and was left spotless. Kind regards, Team Great Grass

Posted 1 month ago

“After having grass from here before it was a no brainer to return, however this time we let the professionals fit it. They arrived on time and did the job amazingly. We felt listened to in what we wanted and the price was great. We love our new grass and will return again and will definitely recommend.”

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Posted 3 months ago

Thanks for the review - glad our team delivered on time and listened to what you wanted. Great to hear you’re loving the new grass and would recommend us. Kind regards, Team Great Grass

Posted 1 month ago

“Excellent job, hard working men did an absolutely brilliant job.”

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Posted 3 months ago

“Wow what amazing service and can't believe my garden it looks amazing thank you so much guys”

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Posted 3 months ago

Thanks for the kind words, Chris — we’re thrilled you love your garden and the service. Kind regards, Team Great Grass

Posted 1 month ago

“Amazing job, quickly completed, my garden is lovely now and easy to maintain. Good communication through the process and would definitely recommend to other people.”

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Posted 3 months ago

Thanks for the lovely review, Jean. We’re glad the garden looks lovely, was completed quickly, and that the communication was good. Kind regards, Team Great Grass

Posted 1 month ago

“Excellent product and installation. Great communication and value for money”

Great Grass 5 star review on 21st April 2026

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Posted 3 months ago

Thanks for the review, Richard — really glad to hear you’re happy with the product, installation, and value, and that the communication met expectations. Kind regards, Team Great Grass

Posted 1 month ago

“Really easy process to place our order. Customer service and response is really good. Quality is very good and price is competitive.”

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Posted 3 months ago

“Fantastic service from start to finish. Reasonable cost and definitely worth it for the quality of the grass and the final finish. It’s completely transformed our outside area.”

Great Grass 5 star review on 20th April 2026

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Posted 3 months ago

“Great grass Great job & very pleased with the finished job”

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Posted 3 months ago

“I had a small area of my garden astroturfed, from making the phone call to Great Grass regarding a quote for the small area, I sent pictures and Great Grass came out and quoted a good price, was kept in good communication as to when the job would be completed ( due to the weather) the lads turned up on the day, very professional and friendly- great job- highly recommend”

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Posted 3 months ago

“We had a small area of grass done by Great Grass at my Pre School and I would highly recommend them, the guys are lovely and very professional, they've done a great job”

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Posted 3 months ago

Thanks for the lovely review, Stacey. Delighted to hear the team did a great job for your preschool and that you found them lovely and professional. Kind regards, Team Great Grass

Posted 1 month ago

“Amazing from start to finish, arrived promptly for a quote with no pressure to buy, booked in quickly and the gents were polite, tidy and we are so pleased with the finished result. Thank you!”

Great Grass 5 star review on 7th April 2026

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Posted 3 months ago

Thanks for the review - thrilled to hear you were pleased from start to finish and that the team were polite and tidy. Much appreciated. Kind regards, Team Great Grass

Posted 1 month ago

“I adopted a couple of Siberian Huskies a few months ago and they destroyed my real grass. I needed a tough alternative that looked realistic and was dog friendly. I obtained a few quotes from different companies for artificial grass but Great Grass gave me the best price. Four chaps came to do the work, they were very professional, friendly and worked very hard. Access was through my garage and they put a floor covering down to protect the flooring. The work was finished in less than a day. I absolutely love it. I just wish I had it done years ago. It’s so lovely to not have to cut the grass and just sit back and enjoy my garden. I would strongly recommend Great Grass.”

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Posted 3 months ago

Thanks Sally - fantastic to hear your Huskies are loving the new grass and that it looks realistic and fits your garden. Glad the team were professional and efficient. Appreciate your kind words. Kind regards, Team Great Grass

Posted 1 month ago

“Great grass absolutely smashed my garden. Steve and Jay turned up and OMG I couldn't be happier. Weird shaped garden. Talked it all through with me. Fantastic job... highly recommend them. Great price too and grass is so thick. Amazing job 👏 🙌”

Great Grass 5 star review on 6th April 2026

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Posted 3 months ago

“We had a small back garden astro turfed, from going in the shop to get a quote and look at Great Grass products not only was the customer service fantastic, the two lads who fitted the turf were very professional, tidy and the quality of work was amazing very impressed and would strongly recommend.”

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Posted 3 months ago

“From start to finish the company was very pleasant and professional, they answered all my questions and I never felt under pressure to buy. Everything went to plan and the end result is amazing. I would recommend this company to anyone who is thinking of getting artificial grass fitted.”

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Posted 3 months ago

Thanks for the review Noel — great to hear the process was smooth and you’re happy with the end result. Kind regards, Team Great Grass

Posted 1 month ago

“Great service, well fitting, left clean afterwards. Perfect 👍”

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Posted 3 months ago

“Great grass gave a quote from pictures and a phone call, this made the process easy. Once ready to book great grass came to do measurements and brought samples for me to choose from. Great grass kept me updated and answered all my questions. Very happy with the grass, looks much better than the previous grass and comes with 10 year guarantee.”

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Posted 4 months ago

“Sound lads , quick , good job no mess Great result , well impressed”

Great Grass 5 star review on 25th March 2026

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Posted 4 months ago

Hi Gav, thanks for the kind words. Glad the team were quick, left no mess, and that you’re happy with the result. Kind regards, Team Great Grass

Posted 1 month ago

“Excellent so happy to leave a review can’t thank you enough for great job looks so good artificial grass even my neighbours have passed comment what a great job lads Steve and Mike done clean up afterwards definitely will be highly recommend great grass”

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Posted 4 months ago

Thanks Sharon, fantastic to hear you’re so pleased with the grass and that Steve and Mike did a great job. Glad the neighbours noticed too and that the clean up went well. Really appreciate the recommendation. Kind regards, Team Great Grass

Posted 1 month ago

Great Grass is rated 5.0 based on 1,334 reviews