Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.38

4.4 Rating 757 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

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Anonymous // 01/01/2019

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“Grafter is a great concept. It does seem to Taylor jobs to requirements reasonably well. And on the one occasion I have completed work through the platform has been seamless. As a web developer I am not 100% keen on the UI. Email notifications include no information as to which job/client is being notified which although not necessary would be nice. And the site does seem to have quite a short user session so constantly logging back in. Especially when tied with the lack of information in the email notifications. An iOS app would be nice. When I originally signed up there was one. Perhaps apples payment model wasn’t viable, if so maybe hook in to browser notifications and persist the users logged in state. There is no clear link of the job to the person you are messaging to UX requires a sharp memory or constant back and forth between jobs and messages.”

Helpful Report

Thanks Pete, that's some great feedback. We will take those points on board and add to the development backlog. Hope to make these improvements within a few weeks...

“Very happy with this site will certainly use this again.”

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“Excellent service, I was getting responses 1 hour after posting the job.”

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“Arrived on time & worked hard!”

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“All worked very well. Costs weren't shown up front which would be useful, and the full workflow would be useful too. But on the whole it was a great way to find help.”

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“3 days of good hard work”

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“efficient way to find casual help”

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“Payment and contact was easy online. Can't make any changes online after booking is made so had to email customer services. Worked also changed hours during the job which they shouldn't be allowed as they don't have the insurance cover. Start and finish time would be a great addition, like a timesheet so it is easier for hirer to pay for what they received.”

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“Grafter is amazing it has helped me find work in just a few days I would recommend people to use it”

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“Good service.”

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“So far Very pleased with the site. I have completed one 3 day jobs so far and was paid the within 2 hours of the job finishing. Easy to use and very ideal for ad hoc work”

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“Good service”

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“Helpful and willing, presentable with client”

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“Great site - got responses to the job in minutes of posting it. The site responded to a query I had straight away. One quibble - I don't think it was clear what the charge for using the site was upfront. It was reasonable - but should have been clear upfront.”

Helpful Report

Thanks for the feedback David. We have added a bullet point to the key pages on the website, clearly showing the fee.

“Grafter is a really great site to use and the payment system is works really well”

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“Great for picking up extra work for a short period of time. Helps if you have transport to get to various job locations. Good rates of pay.”

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“Easy to use, very helpful Co Founder Richard Night.”

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“Got a guy to help with labourer tasks for the next day. He worked out really well. Site was easy to use, and got a bunch of replies within hours. Will use again, definitely.”