Gopromotional Products - Barnsley Reviews

Name: Gopromotional Products - Barnsley
Address: GoPromotional Ltd, Wharncliffe Business Park, Longfield Court, Barnsley, Sheffield
Rating: 4.78

4.8 Rating 4,064 Reviews

97 %

of reviewers recommend Gopromotional Products - Barnsley

4.8

Based on 4,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gopromotional Products - Barnsley:

GoPromotional is an international based supplier of printed promotional products, providing businesses of all sizes with high quality branded giveaways to enable them to promote their brands.

Visit Website

Phone:

0800 0148 970

Email:

sales@gopromotional.co.uk

Location:

GoPromotional Ltd,
Wharncliffe Business Park, Longfield Court,
Barnsley
Sheffield
S71 3GN

Write Your review

Tell us how Gopromotional Products - Barnsley made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gopromotional Products - Barnsley 5 star review on 3rd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dealt with Tom from GoPromotional and from the very beginning everything was done very professionally. My quotation came back very quick and any changes that I needed done were carried out very efficiently. My order was delivered exactly on the day that I was told. I will definitely order from them again and would recommend them.”

Helpful Report

Posted 7 years ago

“I found GoPromotional staff very helpful escpecially Molly who ensured delivery time promised was met. Excellent support throughout the transaction.”

Helpful Report

Posted 7 years ago

“Good service and good products”

Helpful Report

Posted 7 years ago

“Brad Mellor was fantastic. Our order arrived before it was supposed to despite quite tight time frames provided. Brad processed the order and chased everything very professionally. The merchandise is also very good quality.”

Helpful Report

Posted 7 years ago

“Excellent, efficient service. Perfect!”

Helpful Report

Posted 7 years ago

“A had a great experience when I first approached them and Amir dealt with us. Sadly that staff member has left. Since Tom has taken over our account our order has gone wrong, he has mislead us on a delivery making strange claims that his personal emails to us were 'automated' and he doesn't know how they were sent. He has been evasive, promising to 'get to the bottom' of the problem. He indicated a re-delivery which never turned up. He takes no responsibility at all. Promises us he'll speak to his manager, we haven't had any follow up. Terrible customer service.”

Helpful Report

Posted 7 years ago

Dear Li-Ann - I am exceptionally sorry to read that you are disappointed with the service you have received on this occasion. I can assure you that I am personally looking into this urgently and will respond as soon as I have ascertained all the details. Tom is a highly valued and experienced member of our team, so I am a little bemused as to what may have or may not have taken place on your order, but rest assured I will be finding this out and responding by the end of play today. Kind regards Gareth Parkin Managing Director

Posted 7 years ago

“Emily was a pleasure to liaise with on my order, she was quick and efficient with her replies, even when there was a mild drama with the water bottles we wanted being suddenly discontinued, she offered alternatives and honestly could not have been more helpful. Delivery was quicker than expected and the final products were perfect!”

Helpful Report

Posted 7 years ago

“Really happy with quality of products and delivered on time.”

Helpful Report

Posted 7 years ago

“Great products. Excellent communication throughout the my purchase. Excellent after sales service also. Would recommend using GoPromotional.”

Helpful Report

Posted 7 years ago

“Molly has been very professional, proactive and helpful and made the sales process very smooth by offering excellent customer services.”

Helpful Report

Posted 7 years ago

“Working with GoPromotional is always very easy. They are easy to work with, very efficient, and their finished product is good quality. We have used them several times for products and we're very happy with the service they provide.”

Helpful Report

Posted 7 years ago

“They fulfilled my order to my specifications and was happy with the result, very fast response times and was on target every time!”

Helpful Report

Posted 7 years ago

“Very prompt and fantastic service - would use again!”

Helpful Report

Posted 7 years ago

“the service was good and Brad Mellor was fantastic”

Helpful Report

Posted 7 years ago

“We were very pleased with our order, the finished product looked great and we received excellent customer service and a quick delivery. We would definitely recommend in the future.”

Helpful Report

Posted 7 years ago

“The Order I placed arrived outside the maximum delivery expected date of 19th Dec. (It arrived at 4pm on 20th Dec. I required them for a Trade show at 9am on this same date, 50 miles away.). I contacted Go Promotional in November when I placed the order to ensure delivery would be on time for the show. I was assured it would be and that it might arrive towards the latter end of the expected delivery dates, however it was still late. What was worse was the subsequent invoice to state the items were delivered on the 19th. The day before they we actually delivered. I had been in contacted with the Courier service daily in the run up to delivery and they only arrived in Dublin Port on this date, It still had to go to central processing and then get distributed regionally, which to be fair, the courier service did in a very prompt manner. Luckily I have another trade show that I can use the stock for in early spring. However I was left very frustrated from the lack of communication by GoPromotional. I had to source answers and the company was not proactive to the myself in communicating their timeline /production/delivery issues. had they done this, I could have at least sourced alternative products.”

Helpful Report

Posted 7 years ago

“Tom went above and beyond to ensure our order was delivered in the desired time frame. Many thanks”

Helpful Report

Posted 7 years ago

“Tom was very helpful with what we were looking to achieve, we were extremely pleased with the finished product.”

Helpful Report

Posted 7 years ago

“Tom provided an excellent level of support to The Archie Foundation with our Merchandise order. His care and attention was excellent and we look forward to dealing with Tom in the future.”

Helpful Report

Posted 7 years ago

“Professional, attentive, great products.”

Helpful Report

Posted 7 years ago

Gopromotional Products - Barnsley is rated 4.8 based on 4,064 reviews