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Go.compare.com Reviews

4.6 Rating 38,892 Reviews

94 %

of reviewers recommend Go.compare.com

Company Reviews

Product Reviews

4.6

Based on 38,892 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Go.compare.com:

At Gocompare.com, we compare loads of insurance quotes and bring you great deals on finance, travel, motoring, utilities and business services too.

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Go.compare.com 5 star review on 24th October 2020

Go.compare.com 5 star review on 22nd October 2020

Sue & Rid Pashley

Go.compare.com 5 star review on 17th October 2020

Go.compare.com 5 star review on 16th October 2020

Go.compare.com 5 star review on 13th October 2020

Go.compare.com 5 star review on 13th October 2020

Go.compare.com 5 star review on 12th October 2020

Christina Upton

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“More promotions please.”

Posted 3 years ago

Hi Itthichai, Thanks for leaving a review. We have an amazing offer on at the moment for a free £250.00 excess cover with every eligible car insurance purchase. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“I don't know what happened, but having logged into your site. I then get given the RAC for the cheapest insurance. It was very odd, I had just been checking the insurance out with the RAC. The lowest insurance they could offer me, was over £400. Then an RAC offer came up £200 less. So I obviously I bought that. I didn't understand what the £250 was for? If at all possible, I would like an explanation of what happened. Andrew Jackson. PS: I can't recommend you, or not recommend you. I didn't use your agency.”

Posted 3 years ago

Hi Malcolm, Thanks for leaving a review. The £250.00 free excess cover is a reward that we are offering at the moment. This reward entitles you you be reimbursed with up to £250.00 of an excess you have paid following an accident. With regards to the price, we would need to look into your account. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“Anyone looking for insurance needs to know every tiny detail to be able to compare policies. You gave only basic cover without ability to look at all the extras you may expect.”

Posted 3 years ago

Hi Margaret, Thanks for leaving a review, we are sorry to hear that you feel this way. On our results page there is a filter on the left hand side to select if you would like certain additional products. If you would like to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm to discuss this further, please feel free. Many Thanks, Samantha.

Posted 3 years ago

“After getting a price for my van insurance, I was disappointed to find that when I went to the broker, the price increased quite significantly, they just said that they couldn't do it for that price.”

Posted 3 years ago

Hi Stuart, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“LV would not offer a quote because of my driving licence - it didn't say what was wrong or different about the licence number , so I suppose I'll have to try another company on your list.”

Posted 3 years ago

Hi, Thanks for leaving a review, we are sorry to hear this. We are not sure what has happened here. We would love to discuss this with you in order to establish what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 3 years ago

“A reasonable but limited selection of firms to insure my car with.”

Posted 3 years ago

Hi Suresh, Thanks for leaving a review, we are sorry to hear that you had your experience. The quotations are returned from the insurer based on the information you have entered. If you would like contact us you can do so on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 3 years ago

“Three quotes for same details and components Co-Op renewal quote £781.52, GoCompare quote £595.55 Direct Line quote £526.40 Guess where I bought”

Posted 3 years ago

Hi Neville, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“It’s a good company and they do find you a better price”

Posted 3 years ago

Hi Alan, Thanks for leaving a review. With the 3 starts is there something that you think we could improve on or alter to better the journey or increase the rating. We always take feedback on board. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 3 years ago

“Some bargains but a lot of cheap rubbish. Original pricing prior discount seem suspiciously high.”

Posted 3 years ago

Hi Barrie, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“The process was easy but I was shocked that you had forwarded me to Bewiser. They didn’t know my details and then they forwarded me to another company who once more knew nothing. Talk about none communication!!”

Posted 3 years ago

“The process was easy but I was shocked that you had forwarded me to Bewiser. They didn’t know my details and then they forwarded me to another company who once more knew nothing. Talk about none communication!!”

Posted 3 years ago

Hi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“Went on site found car insurance went back on later price was higher went elsewhere”

Posted 3 years ago

Hi Henrikwalczak, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“If you don't purchase car insurance on the same day you search then there's every chance the price will increase the next time you search.”

Posted 3 years ago

Hi Desmond, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“Good site have used for years, however they are not the cheapest anymore. (Judging from the last 2 years when I get quotes)”

Posted 3 years ago

Hi, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“Try insuring a brand new car. The system doesn't let you do that Nightmare”

Posted 3 years ago

Hi, Thanks for leaving a review, we are sorry to hear that you could not find your vehicle on our system. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm, with the vehicle details we can look into this further. Many Thanks, Samantha.

Posted 3 years ago

“I am 86 with a 60 year no accident record. My best quote on renewal is almost £1,000. I cannot find any reason for this. My annual mileage is only 6,000. Why can’t this apparently penal figure not be explained to me by the insurance industry ?”

Posted 3 years ago

“All good until I tried to follow through with the first two cheapest car insurance quotes. Several attempts to buy were unsuccessful as the insurers’ website kept crashing....may not be GoCompare’s fault but Hastings Insurance website?”

Posted 3 years ago

Hi Ann, Thanks for leaving a review. We're so sorry you have this issue when trying to purchase a policy, we're not aware of anything can could have caused this but please feel free to get in touch with us directly. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“Stop spamming my inbox or I will mark all of your communication as junk ffs!”

Posted 3 years ago

Hi Paul, Thanks for leaving a review. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm, we can remove you from our mailing list. Many Thanks, Samantha.

Posted 3 years ago

“I am 86 with a 60 year no accident record. My best quote on renewal is almost £1,000. I cannot find any reason for this. My annual mileage is only 6,000. Why can’t this apparently penal figure not be explained to me by the insurance industry ?”

Posted 3 years ago

Hi, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 3 years ago

“To be absolutely frank the go compare site was not a good experience at all. Obviously put together by a smart Alec and not someone who would have kept it simple and straight forward. The first time I used it earlier in August 2020 it wasn’t until near the end getting up to the point of getting a quote that I came across the information that a quote couldn’t be done beyond a certain period so a lot of time and effort was wasted putting in all the details required then havin to do the same again from scratch a week or so later. These people that put websites together need to remember what KISS stands for and means. Not everyone is computer literate. At one stage I was going to pack it in and go else where all because the site is not that user friendly.”

Posted 3 years ago

Hi John, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us because you found our website difficult to use. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm to discuss this further with us, that would be great. Many Thanks, Samantha.

Posted 3 years ago

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Go.compare.com is rated 4.6 based on 38,892 reviews