“I was very pleased with the help I needed, as I was in a bit of a pickle , but with the help and patience of Katrina I soon had my problem solved Thank you especially Kristina .”
“I have bought a couple of things on GoGroopie now and have been very pleased with both. I have had a couple of issues when trying to make a payment but they have been extremely helpful and the problems have been resolved easily. I was very doubtful at first but the items I've bought have arrived quickly and well packaged.”
“I have bought several things from yourselves and am very pleased most of the time but I do seem to have difficulty with the 2code numbers I have to insert for the postage but I must say I usually have to ring you up for help and again always get the best help possible. Thankyou”
“I have seen some very bad reviews for go groupie where people claim they can't get hold of you or no contact or resolution but my current experience was good”
“Bargain for me and my charity. Good response when ordering projector.Was confused about how to redeem voucher.Customer service however was helpful and unhurried .So,overall I am completely satisfied”
“Chantelle answered my queries in an honest & straight forward manner and was able to resolve the issue I had with my order in a very friendly and efficient way.”
“Chantelle was amazing she helped me through the process of redeeming my voucher which I always seem to forget how to do,and she was friendly and pleasant overall Thankyou”
“Excellent. Customer. Service. I was new to this and. Dint know how. To redeem. My vouchers. A lady called. Charlotte.and another lady had the. Patience. To talk on the phone. To explain. How to redeem. Go groupie. Voucher code. And to redeem. It. I am new to this and I thk the lady's who took the time to help me sort it all. Out. Thkyou”
“I had not received my voucher and contacted Customer Services and spoke to Kristina. Kristina was very helpful & efficient and managed to email me my voucher as we spoke. First class service.”
“Customer service agent Emilie was very helpful and knew exactly what I was talking about and sorted my concern efficiently and very quickly. Thank you”
“Only one complaint up to now.I had ordered a duvet set on the 5th of March but when nothing had arrived by the 21st,I phoned the supplier up. They claimed to have no knowledge of the order. I told them I had sent an e-mail on the 18th which they then found. The lady I spoke to apologised and said she would be sending the item forthwith and should be with me by the end of the month. We shall see!”
