“I don't know if this company still exists, the phone calls have been unanswered and the emails have been auto-replies that don't solve any problems at all. Looks like I'll have to find another company to renew my policy.”
Hi Lai, we're sorry to hear you've been unable to get through to us. If you haven't been able to discuss this with someone still, please email us at insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.
Hi Ihar, I'm sorry to hear you've been unable to access the customer portal and the subsequent issues you've had getting through to customer services. If still unresolved, please email us at insure2drivefeedback@sabre.co.uk. Kind Regards.
“Have been trying to contact for 2 days. At all different times, each time i waited for 2 hours. no one answer the end.
Do they even any longer exist?
Why is no one responding or picking up calls.?????? Very frustrated”
Hi Young, we're sorry for the lack of response you've had in relation to your query. If yo ustill haven't been able to discuss your issue, please email us at insure2drivefeedback@sabre.co.uk. Kind Regards.
Hi, we're sorry to hear you've been experiencing issues making payment on your policy. If this still remains an issue for you, please email us at insure2drivefeedback@sabre.co.uk so we can assist you further. Kind Regards.
“VERY long hold times on every telephone call I made. Each call ended with me having to go away and email yet more information - before having to get back on the phone and wait again to speak with a human. It took numerous attempts to insure my vehicle. Phone operators were polite but if they had told me EVERYTHING I needed to supply to them in the first call it would have saved a lot of my time. On the second call I even asked several times if this was the final piece of information they required and was assured it was .... alas that was not the case”
Hi JB, we're sorry to hear of your disappointment in the hold times you've experienced. If you still haven't been able to resolve your issue, please email us at insure2drivefeedback@sabre.co.uk. Kind Regards.
