Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

4.2 Rating 51,455 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 1 year ago

Hi Terry! Thanks so for much for your feedback. It's great to see you've given us a 5 star rating for our service! Feedback is important to us, so if you'd like us to forward this onto the relevant department, please contact us on Facebook or X (formerly Twitter). If you need anything, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Very good, apps great to.”

Helpful Report

Posted 1 year ago

Hi! We're grateful for you taking the time to share your feedback. We're delighted to hear you're happy with us, and the app! If you need anything, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Helpful staff . Easy to contact by phone.”

Helpful Report

Posted 1 year ago

Hi! Thanks so much for taking the time to share your review. It's great to hear you've received good customer service! If you need anything at all, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Easy to sort out no problem”

Helpful Report

Posted 1 year ago

Hi! Thanks for your review! We're glad to hear we were able to resolve your issue! If you need anything, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Sales person was great very helpfull”

Helpful Report

Posted 1 year ago

Hi Barry! Thanks a lot for sharing your feedback. It's great to see you've given us a 5 star rating for our service! Feedback is very important to us, so if you'd like us to forward it on to the relevant colleague, please contact us on Facebook or X (formerly Twitter). Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Very easy to apply online no hard sale at all”

Helpful Report

Posted 1 year ago

Hi Janet! Thanks so much for your review! We're delighted to see you've given us a 5 star rating for our website. It's great to hear you found our website easy to use. If you need anything at all, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Competitively priced, providing just what was required”

Helpful Report

Posted 1 year ago

Hi! Thanks so much for taking the time to share your feedback. We're so glad to hear we were able to offer you a competitive price and you're happy with the product. If you need anything at all, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Very easy to do, would recommend”

Helpful Report

Posted 1 year ago

Hi Vanessa! Thanks so much for sharing your review. It's great to hear you found the process easy! If you need anything at all, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Very helpful polite and not pushy”

Helpful Report

Posted 1 year ago

Hi Andrzie! We're grateful for you taking the time to share your feedback. Thanks so much for the review! We're glad you received good customer service. If you need anything, please do get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Very easy site to use, very reasonable prices”

Helpful Report

Posted 1 year ago

Hi Christine! We're grateful for your review. We're delighted to hear you found the website easy to use and we were able to offer you a competitive price! If there's anything you need, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“A very good service given”

Helpful Report

Posted 1 year ago

Hi Louise! Thanks for taking the time to share your feedback. We're delighted to hear you've received a high level of customer service! If you need anything, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Excellent service can’t say anymore thanks”

Helpful Report

Posted 1 year ago

Hi Chris! Thanks for your review, it’s amazing to see you’ve given us a 5 star rating for customer service! Feedback is really important to us, so please send us a message via Facebook or X (formerly Twitter) if you want us to share your feedback with the relevant department. If there’s anything else you need, just get in touch and let us know. Thanks, Brendon, Social Media Team

Posted 1 year ago

“Too expensive”

Helpful Report

Posted 1 year ago

Hi! Thanks for your review. We're sorry we weren't able to offer you a competitive price. If you want to let us know more about what’s happened or there’s something specific you’re unhappy about, please send us a message via Facebook or X (formerly Twitter). Thanks, Brendon, Social Media Team

Posted 1 year ago

“Easy to use website with compeditive quotes.”

Helpful Report

Posted 1 year ago

Hi! Thanks for your review. We're glad you're insured with us! It's great to hear you found the website easy, and we were able to offer you a competitive price. If you need anything, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“I have been with Hastings a number of years now and have had no problems with car insurance.Change of vehicle no problems .”

Helpful Report

Posted 1 year ago

Hi Barry! It's great to hear you're happy with us! If you need anything, please get in touch, Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Verry good service”

Helpful Report

Posted 1 year ago

Hi Modestas! Thanks a lot for taking the time to share your feedback. It's amazing to hear you've given us a 5 star rating for our service! If there's anything you need, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Good efficient service”

Helpful Report

Posted 1 year ago

Hi Mervyn! We're grateful for your review. It's amazing to hear you received a high level of customer service! If there's anything you need, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Easy to purchase home insurance and competitively priced. Small error made on schedule but rang up and got it corrected. Refund activated immediately. Friendly and helpful staff.”

Helpful Report

Posted 1 year ago

Hi Annette! We're so grateful for you taking the time to share your feedback. It's amazing to see you've given us a 5 star rating for our service! If you'd like us to forward onto the feedback to the relevant colleague, please get in touch on Facebook or X (formerly twitter). Thanks, Brendon, Social Media Team.

Posted 1 year ago

“Good price and the fork was very easy and accessible”

Helpful Report

Posted 1 year ago

Hi Alistair! We're grateful for you taking the time to share your feedback. We're so happy you've insured with us! If you need anything, please get in touch. Thanks, Brendon, Social Media Team.

Posted 1 year ago

“All very straightforward including a helpful customer services rep..”

Helpful Report

Posted 1 year ago

Hi Timothy! It's amazing to see you've give us a 4 star rating for our customer service! We're grateful for your review. If you would like us to forward on your feedback to the relevant colleague, please get in contact with us on Facebook or X (formerly Twitter). Thanks, Brendon, Social Media Team.

Posted 1 year ago

Hastings Direct is rated 4.2 based on 51,455 reviews