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Hastings Direct Reviews

4.2 Rating 52,188 Reviews
81 %
of reviewers recommend Hastings Direct
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“Very good service”
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Posted 1 year ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Disappointed with the on-line system. Thus far, I have not been able to manage my policies on-line. After getting to the end of entering everything on-line I have then been asked to phone Hastings directly. Very inconvenient.”
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Posted 1 year ago
Hello Teresa, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. Certain changes need to be checked in the call centre before they can be completed. However, if the app is not functioning as it should, please contact the Customer Service team on 0333 321 9801 so they can take a further look at this for you. ~Theo, Social Media Team
Posted 1 year ago
“Very good customer service”
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Posted 1 year ago
Hi Herry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“very happy with the service”
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Posted 1 year ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Quick and simple to use.”
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Posted 1 year ago
Hi Kerry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to buy policy...competitive prices”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“OK, good prices.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to use very reasonable prices hopefully any future correspondence will be the same”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Great insurance made easy”
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Posted 1 year ago
Hi Fritz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“On several comparison sites Hastings car insurance had a very competitive price for my car. Although I did not select the cheapest quote I am happy with the additional cover provided.”
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Posted 1 year ago
Hi Angus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Great service especially the choice of options. Easy to use website.”
Helpful Report
Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“I did not cover”
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Posted 1 year ago
Hi, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 1 year ago
“Easy to set up and black box arrived in only a few days had no issues with Hastings been a good company so far”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very professional.”
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Posted 1 year ago
Hi Mostyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“it was wonderful being with you guy and thank you guys”
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Posted 1 year ago
Hi Babishayini, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Excellent service”
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Posted 1 year ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Can't fault anything thanks”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very helpful”
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Posted 1 year ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Taking out the policy was very easy. Everything is covered and at a great price.”
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Posted 1 year ago
Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Friendly, competent”
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Posted 1 year ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 52,188 reviews