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Hastings Direct Reviews

4.2 Rating 50,257 Reviews
81 %
of reviewers recommend Hastings Direct
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Arthur Trussell
Verified Buyer
“No problems - it doesn't start until the 7th?”
Helpful Report
Posted 1 year ago
Hi Arthur, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Scott Riley
Verified Buyer
“Nowt really to write at this time policy starts tomorrow”
Helpful Report
Posted 1 year ago
Hi Scott, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Railton Hassell
Verified Buyer
“Very easy to set up and upgrade to multi car policy. Very competitive pricing.”
Helpful Report
Posted 1 year ago
Hi Railton, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Rakhshindah Iqbal
Verified Buyer
“very competitive. Easy to follow instructions”
Helpful Report
Posted 1 year ago
Hi Rakhshindah, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Chukwuma Onwuta
Verified Buyer
“The insurance and the application is straight forward and not difficult.”
Helpful Report
Posted 1 year ago
Hi Chukwuma, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“first time I chose, and I am satisfied. I recommend”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Dinesh Gurung
Verified Buyer
“Very good interesting đź‘Ť”
Helpful Report
Posted 1 year ago
Hi Dinesh, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Winston Morris
Verified Buyer
“Too much faff with a compulsory gadget they provide”
Helpful Report
Posted 1 year ago
Hi Winston, Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy. A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy. If you’d like to check out our other insurance options, head to our website. Thanks, Nicole, Social Media Team
Posted 1 year ago
Barry Scoates
Verified Buyer
“So far so good”
Helpful Report
Posted 1 year ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Mphathisi Ncube
Verified Buyer
“Very easy and supportive call handler who dealt with all my queries”
Helpful Report
Posted 1 year ago
Hi Mphathisi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Joshua Bond
Verified Buyer
“Very professional”
Helpful Report
Posted 1 year ago
Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Ionut Claudiu Mihai
Verified Buyer
“Best price on the market”
Helpful Report
Posted 1 year ago
Hi Ionut, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Maisy Guy
Verified Buyer
“Very good and easy to use”
Helpful Report
Posted 1 year ago
Hi Maisy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Janet Miller
Verified Buyer
“This is purely on my initial call as I’ve not experienced any claims or contacting for other reasons. The call was frustrating, I found the Hastings Direct employee difficult to understand and not very engaging or friendly. I almost hung up and didn’t bother going ahead with the policy but stuck with it as no guarantee of a better service elsewhere.”
Helpful Report
Posted 1 year ago
Hi Janet, Thanks for your review, we’re really sorry about the poor service you received. At Hastings Direct, we pride ourselves in delivering great customer service, and it seems we may have fallen short on this occasion. We’d like to look into this and, as long as you’re happy, pass on any feedback to
Posted 1 year ago
Mohit Singh
Verified Buyer
“Fast andbest”
Helpful Report
Posted 1 year ago
Hi Mohit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“Good price and easy ro set up.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“Done online very quick , not a bad price.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Lindsay Dobson
Verified Buyer
“The policy process was fine, I have not had reason to claim or contact. But communication clear and comprehensive”
Helpful Report
Posted 1 year ago
Hi Lindsay, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Wendy Benton
Verified Buyer
“Very helpful and talked through everything”
Helpful Report
Posted 1 year ago
Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Anonymous
Verified Buyer
“Made a potentially difficult task (sons first insurance policy) very straightforward.”
Helpful Report
Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 50,257 reviews
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