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Hastings Direct Reviews

4.2 Rating 52,189 Reviews
81 %
of reviewers recommend Hastings Direct
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“Unable to access my policy via your App.!! Message displays- unable to access policy. Please remedy this asap or I will have to consider cancellation of my policy.”
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Posted 1 year ago
Hello Christopher, Thanks for your feedback, we're really sorry to hear about your experience and to see that you were unable to access your online account. I appreciate the frustration this would have caused. If this issue continues, please give the team a call on 0333 321 9801 so that the relevant team can take a look at this for you. ~Theo, Social Media Team
Posted 1 year ago
“Very good best one”
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Posted 1 year ago
Hi Nitesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to navigate and gave e a much cheaper deal than my current car insurance provider. As Martin Lewis states, it pays to shpo around for a cheaper quote.”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Fast easy online purchase Great price and communication”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very easy to talk to the person on the end of the phone explained everything very helpful”
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Posted 1 year ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Good cover for a reasonable price.”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Easy to complete online”
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Posted 1 year ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very easy app to use happy with the quote they give me.”
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Posted 1 year ago
Hi Kelvyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very clear, simple policies.”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“I decided on purchasing this House & Contents Insurance. I received my my renewal from a company I had been dealing with over a number of years. I was shocked to see the price had escalated to around £100 inctease for this coming year so I decided I would shop around. I must of drone an insurance quote previously and I got a reminder from Hastings with an up-to-date price. I did phone Hastings just to check the cover was what I needed and spoke to a real lovely woman who confirmed it was. I think it was the next day that I decided to go with Hastings and that actually saved me quite a bit of money.”
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Posted 1 year ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“by far the best quote”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Took out home insurance and emailed customer service advising them i wanted to opt out of the auto renewal and did not want them to retain my card details. The response I got was extremely disappointing - was told I had emailed the wrong department and that tgey could not deal with my request. Not given the correct department to email and they obviously weren't going to forward my email to correct department. Hope the cover is better than the customer service!”
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Posted 1 year ago
“Very happy so far with Hastings Direct. Easy to insure my home and extremely competitive price compared to my quote from my existing company.”
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Posted 1 year ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very helpful explained things and we have insured 2 cars”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Information was clear and concise. Price point was very competitive.”
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Posted 1 year ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Quick service and easy to set up all the things”
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Posted 1 year ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Quick easy online search”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“It was very easy to arrange my car insurance through Hastings which had been recommended by Go Compare”
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Posted 1 year ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Very helpful stafs the covers are awsome!Highly recommend!”
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Posted 1 year ago
Hi Zsolt, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
“Excellent price for very good cover”
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Posted 1 year ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 52,189 reviews