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Hastings Direct Reviews

4.2 Rating 51,200 Reviews
81 %
of reviewers recommend Hastings Direct
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Yes is fyrie good
Hastings Direct 5 star review on 8th January 2025
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Posted 1 year ago
Hi Locas, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Quick and efficient
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Posted 1 year ago
Hi Alastair, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Easy transaction, good price. Pleased so far.
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
As a second year Hastings user I was shocked that my annual cost increased so much 89% and even more surprised that when I ran Go Compare it offered a £33.00 reduction. However you were still the best price offered so I have renewed with Hastings. I also had real difficulty with several basic on using your website. I don't enjoy moaning but felt you should know my experience with Hastings.
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Posted 1 year ago
Hello Terry, Thank you for your review, I'm very sorry to see that the renewal wasn't competitive on this occasion. Please note that as a broker, Hastings provides a few different levels of cover and types of policies so prices can vary internally. We did have had some system issues yesterday and this will have impacted your ability to use our services. Normal service has now been resumed but please let us know if you need any help with your policy and thank you for renewing despite having the experience you did. ~Theo, Social Media Team
Posted 1 year ago
Great choice to join these and it was hassle free with no strings. Would recommend joint them
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very quick to set up, everything explained well in policy notes. Happy with the price and cover receiving.
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Posted 1 year ago
Hi Judith, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Saved well over £100 by switching to Hastings Direct and into the bargain there are a lot more included in the Building/contents policy that is standard. The website is very user friendly, I found it so easy to use and for someone in their mid seventies this was an added bonus!
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Posted 1 year ago
Hi Agnes, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Straightforward, and rapid.
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Great Prices. ! Great Communication. !
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Posted 1 year ago
Hi Melvyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Best price on the network
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Posted 1 year ago
Hi Christine, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very helpful could you arrange for paper copy to be sent out please
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Posted 1 year ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
I am very pleased with the service. They seem to have the best prices and the app is very easy to use.
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Posted 1 year ago
Hi Nicky, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Very competitive price.All explained well.Easy to purchase online
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Posted 1 year ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
They were great when I called up and helped me massively
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Posted 1 year ago
Hi James, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Professional competence. Excellent and knowledgeable responses to my questions and total patience.
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Posted 1 year ago
Hi Colette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
The representative was clear and courteous.
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
I bought my car renewal and the customer service guy was very helpful and very persuasive to let me stay hence he offered me a great deal for my car renewal this year and which I am very grateful for. Thank you Hastings for a great customer care.
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Posted 1 year ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Thank you for your service.
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Posted 1 year ago
Hi Sebastian, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
All went well renewing my policy
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Posted 1 year ago
Hi James, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Good 👍
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Posted 1 year ago
Hi Ricky, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 1 year ago
Hastings Direct is rated 4.2 based on 51,200 reviews