“Out sourcing claims (AX) and no support, despite contract being taken out with GoSkippy. No customer care as out sourced to third party. Would advise extreme caution if relying on insurance cover that actually supports you.”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further. Please email reviews@goskippy.com Thank you.
“With a renewal quote of £670 from current insurer LV, I checked in with Go Skippy and their quote for exactly the same cover was £363.
It was a no brainer and I accepted that offer immediately. No problems encountered in doing it all online.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“Price was the best on the market that I could find anywhere. Had no reason to have contact with customer service, so it was all painfree.
A smooth and successful purchase and happy to recommend.”
