“Very happy with the service i received in buying y car policy with you. Easy to get and the price was justbwhat i was looking for, hoping to do my policy again with you in the future.”
“Got to be honest I had insurance with them. And because I hadn’t sent the paperwork they needed. Yet no call or email. They sent straight to debt collectors. Very dirty company. Wouldn’t recommend to anyone”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further. Please email reviews@goskippy.com Thank you.
“Arranged car insurance on line and uploaded photos of driving licences. Had to call Goskippy as they had not sent me confirmation of my (previous) NCD. Instead of adding it they sent me a hardcopy. I then received a letter telling me that I had not uploaded the driving license. I tried to ring to resolve and was then left on hold for over 10 mins so was unable to resolve the difficulty.very poor customer service”
Hi, thank you for your feedback. We are sorry to hear of your recent experience you have had with us regarding our charges. Please note that we do appreciate this type of feedback from our customers as it allows us to investigate these problems and we will take your feedback on board. We are always looking at ways to improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank
you.
