“Excellent customer service.
Very polite and eager to help.
Quick answering instead of being on hold for hours like some companies.
Easy to understand instructions and very simple to set up the policy”
“The best price on the market at the moment. Good customer service. No hassle with time wasting phone conversations. All done online. Highly recommended.”
“Poor service. I lost trust and had to cancel my policy barely 8hrs into it. Some underlying charges which I wasn't told in earlier calls with their representatives. They were not listening to me but rather prefer to give machine, generic answers. The beauty of communication is listen and respond. For them, it is generic and Machine answers. Not person centered customer service.”
Hi, thank you for your feedback.
We are sorry to hear about your recent experience.
Please could you email me your vehicle registration and your concerns to reviews@goskippy.com. We can then locate your policy and assist you further. Thank you.
“Was given gentle reminders via sms that my renewal was due which was very handy as I am very forgetful. After calling customer service, the renewal was completed quick & easy.”
“When matched to my current car insurance providers renewal quote, i will be saving £92.00 for the year, with all my requirements still in place.
I'm so glad i looked to Go - Skippy for my new insurance.”
