“Really easy to set up my insurance, brilliant price and reassurance of simple set up. Well informed customer service and all round brilliant service.”
“The payment failed, and it wouldn't let me retry. When I called customer support, they said they would charge 20£ extra to complete the payment on the call. However, they did not provide me with any instructions to return online and complete the payment.”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further. Please email reviews@goskippy.com Thank you.
“I've only just joined so I can't really say how good goskippy is yet but the actual registration process was very easy to follow and seemed to give me exactly what I wanted for my insurance needs. Only time will tell but so far so good.”
“Paid the insurance request a change of start date all the same details but you added £93 to the policy I requested a full refund but told it will take 5 days to pay the money back it only took 2 mins to take the money so why should it take 5 days to return it”
Hi, thank you for your feedback. We are sorry to learn of your dissatisfaction. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. We would appreciate the opportunity to assist you further. Please email reviews@goskippy.com Thank you.
