Gazegill Organics Reviews

Name: Gazegill Organics
Address: Lower Gazegill Farm, Dancer Lane, Rimington, Lancashire
Rating: 4.83

4.8 Rating 1,581 Reviews

96 %

of reviewers recommend Gazegill Organics

4.8

Based on 1,581 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Gazegill Organics:

Our family have been farming at Gazegill for about 500 years and as current custodians our responsibility to continue farming in a sustainable and nature led way is very important. We have always believed that nature is never wrong and farming organically produces healthier food from happier animals within a sound ecological system. Happy, healthy animals make better food with a traditional flavour. The rare and traditional breeds that we keep are better suited to the organic system and are slowly grown, this ensures a longevity of life based around a natural approach to farming. We love them to bits, they are our extended family.

Visit Website

Phone:

01200445519

Email:

orders@gazegillorganics.co.uk

Location:

Lower Gazegill Farm,
Dancer Lane,
Rimington
Lancashire
BB7 4EE

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Gazegill Organics 5 star review on 18th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was waiting for two orders in the same day and when the delivery men came I asked him quick as he was in rash, where this order is coming from? He turned around and read the label and said I don't know. So I thought is the order I was agread with the company to not hold the parcel and I told him to take it as I have spoken with company and told me to not accept When I called the Gazegill to know when I gonna receive my milk, they answered you have returned it so you can't have it anymore. So I payed for milk like I couldn't empty it in my sink. So if you make any mistake you can't receive your money again.”

Helpful Report

Hi there, Thanks for taking the time to leave a review. We appreciate that this may have been a genuine mistake. In our email exchange, you informed us that yourself or a member of your household refused the delivery of your own accord. You received tracking information via email and text message, so you were informed the order was arriving, and our boxes are all branded and clearly identifiable. The panel of the box (which was directly facing your front door from a couple of feet away) contains our logo and website address in large font also. Once again, we appreciate that this may have been a genuine error. But as a business, we are not liable to compensate for an error which occurred directly as a result of the recipient's actions. Thanks, The Gazegill Team

“I have received 2 of the same order I made, and been charged double. I have emailed you twice and no response”

Helpful Report

Hi Christine, Thanks for taking the time to leave a review. We are sorry to hear you received the same order twice. However, just to clarify a couple of things: - The order was manually placed twice, each one being 6 minutes apart, and separate orders were generated each time. We are sorry if you did this by mistake, however as far as we can tell, these were two separately placed orders, as if payment was simply taken twice for the same order by means of a glitch, it would not have created two separate order numbers 6 minutes apart. - We did response to your email on 27th July at approximately 11.21am. We are sorry if you did not see this before writing a review. Kind regards, The Gazegill Team

“Hello, I’ve been meaning to get in touch my entire delivery was off unfortunately. Please let me know if you need me to upload a video?”

Helpful Report

Hi Lucy, Thanks for taking the time to leave a review. We're very sorry to hear your milk was spoiled. Please contact us directly to orders@gazegillorganics.co.uk and we will do our best to resolve your issue. Best wishes, The Gazegill Team

“Don't buy the 20-25% high fat mince steak unless you want hard gristle lumps too! Only fat is advertised which it fine but unfortunately I was eating many lumps of ground down gristle too which mad it unpleasant. It's not worth it for the slightly cheaper price, if they are hiding hard gristle within the 20% fat mince steak, the slightly cheaper price does not make it worth eating as it is unpleasant and not just chewy but hard on your teeth.”

Helpful Report

“I ordered some raw milk. It didn't turn up”

Helpful Report

“The new packaging contains plastic on the inner lining anyway and because one has to tear it to open, small bits of plastic and paper can fall into the milk. Milk soaks into the cardboard where the opening is and spoils; when the milk is poured out, it has to pass through this spoiled milk. As the cartons have no mechanism to be sealed airtight, air circulates into the carton and the milk spoils more quickly. Because the cartons are opaque, one cannot judge how separated the milk is. Whereas before you could easily keep shaking/mixing the bottle until you saw that all the cream had been redissolved, now it is impossible.”

Helpful Report

“I recently ordered organic food from Gazegil, but unfortunately, my experience was disappointing. I specifically purchased three organic chickens, expecting high-quality, properly sourced products. However, the chickens I received did not appear to be organic at all. In fact, they looked very similar to standard supermarket products, particularly ones you might find at Asda. When paying a premium for organic food, customers expect a noticeable difference in quality, sourcing, and transparency. Sadly, this order did not meet those expectations. The appearance, size, and overall presentation of the chickens raised concerns about whether they were truly organic. I hope Gazegil takes quality control and customer trust more seriously in the future, as transparency and authenticity are crucial when selling organic products.”

Helpful Report

“The quality of ground meat has dropped dramatically, while the price has gone up. I've been a customer for several years and have always been satisfied. However, recently, it seems they're focusing on quantity over quality. The ground meat is ground with cartilage, membranes, and tendons that are impossible to chew. This isn't just one case; for the second time, I've received meat that I can't eat. I'm writing this comment after consulting with a friend who was also a customer and had the exact same experience with Gazegill Organic ground meat. Unfortunately, we both will not be buying from them again.”

Helpful Report

Hi Piotr, Thanks for taking the time to leave a review. We are very sorry to hear the mince you have received was not of the quality you expected. Our beef mince is one of our best selling products, and we have an extensive process in order to ensure the highest quality product available, so this is a rare issue which we take very seriously. We will raise this issue with our butchery team to ensure it does not happen again. Unfortunately, price increases are an unavoidable consequence of drastically increasing costs which ourselves and other businesses have faced over recent years. Despite this, we do not cut corners in any way, and our pricing is as competitive as possible. We are keen to resolve this issue for you, so if you wish to contact us to orders@gazegillorganics.co.uk, we can arrange a refund for you. Best wishes, The Gazegill Team

“i can't afford to waste money like this (£60) so would not recommend buying expensive produce without actually seeing what your buying.”

Helpful Report

Hi Tony, Thanks for taking the time to leave a review. We explained to your via email that the nature of what we sell means things are not 100% uniform, and we cut items to a target weight, not to a specific length or thickness. Despite the produce still being completely fine, we did offer a refund if the items we're returned so we could access them, however we did not hear back from you. Best wishes, The Gazegill Team

“Order was 2 days late, steak was terrible ! What more can I say , apart from very disappointing”

Helpful Report

“Never received my order? £32”

Helpful Report

“Gazegill delivered very creamy and delicious raw milk! I made yoghurt. The delivery was perfect. I love the news and what they do too.”

Helpful Report

“Hello my milk was spoiled after one day ! I wrote to gazegill with complaint and never got any response . Worst customer service I’ve ever got”

Helpful Report

“Unable to carry on basics of communication; you tell them where they going wrong and they're talking about Amazon or other off-topic things.”

Helpful Report

“Very poor communication, non-existing. Clearly not customer orriented.”

Helpful Report

“Food arrived on a very squashed box. Meet was more than half fat. Felt like the person who packed my order didn’t treat it with much care.”

Helpful Report

“The shop price of 1 litre of milk used to be £1.50. And I'm talking less than 5 years ago - not 'back in the day'. Then it edged up to £1.75 a litre. Then a few months later £2 a bottle. I stopped buying at this price as I felt the company had got greedy. I rang up today to check the price of milk and was astounded to find that the price of milk is now a whopping £3.40 for 1 litre of milk. That's right. You have read it correctly: £3.40. They are obviously 'milking' the healthy organic thing for all its worth because no normal family can afford this crazy price. Gazegill - okay for the lord of the manor; not okay for anyone else. And to think that raw milk is easier to produce as it's straight from the cow. And there's no middle-man. Gazegill must be grinning all the way to the bank. Oh and by the way, when I called to find out the current price and made it clear that I'd not be buying more, they hung up on me!”

Helpful Report

Hi there, On the basis that our organic raw milk is sold out a vast majority of the time, and usually sells out within an hour of being back in stock online, we would argue it Is good value. The demand for raw milk, specifically organic, has more than doubled over the past two years. Our production has increased by minimal amounts in comparison, as it takes at least three years for a female calf to become a fully-fledged dairy cow. We frequently have to turn down new customers who would like to purchase our milk, as intensifying our farming practices to increase our milk yield goes directly against our ethos. The cost of everything required for our business to run has increased significantly over the past couple of years too, as it has for almost every other business. We are sorry if you feel our organic raw milk has become too expensive for you. We have also reviewed your phone call, and the member of staff you spoke to did not 'hang up'. Best wishes, The Gazegill Team

“I was expecting so much more. Ordered the paleo sausages, and they were tasteless. To add insult to injury, the price was ludicrous - £7.49 for six "thick" sausages, which were really rather small and £4.49 for the "thin" sausages which were the size of my middle finger. I never mind paying more for superior quality but this is daylight robbery. Very poor indeed!”

Helpful Report

“I ordered tomato sausages and was very disappointed by the lack of tomato flavour. I have looked for tomato sausages for a while and was excited to see this company was selling them. They were not cheap, but I thought they would be worth it as they are organic and you “get what you pay for”. I was expecting the best tasting sausages, however, they lacked the flavour I would expect from a tomato sausage. Not what I expected!”

Helpful Report

“I am trying to leave reviews on my latest purchases from Gazegill Organics but I can only leave a company review as there is no way to leave product reviews here, which is disappointing. Gazegill have always delivered promptly and until recently their produce has been good. But not anymore. I recently ordered Rolled Brisket, Whole Chickens and Pork Steaks. The brisket was full of fat and rubbery gristle and almost tasteless, it went in the bin, the chickens were tiny, barely reaching their minimum weight, and the pork steaks were over 40% fat. I won't be buying from Gazegill again.”

Helpful Report

Hi there, Thank you for taking the time to leave a review. We are sorry your recent order was not up to the standard you expect from us. If you haven't already, please contact us at orders@gazegillorganics.co.uk so we can look into resolving the issue for you ASAP. Kind regards, The Gazegill Team

Gazegill Organics is rated 4.8 based on 1,581 reviews