Gas Call Services Ltd Reviews

Name: Gas Call Services Ltd
Address: unit 11, Baker Road, Cramlington, Northumberland
Rating: 4.55

4.6 Rating 387 Reviews

88 %

of reviewers recommend Gas Call Services Ltd

4.6

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gas Call were very easy to deal with. The people in the call centre kept me informed about the timings and although it took some time to locate a boiler, I was kept informed. My only criticism is that it does not seem very efficient to send an engineer from Liverpool to do an installation first thing on Monday morning in Amersham, which must be nearly 200 miles away.”

Helpful Report

Posted 2 years ago

“After your error on the first visit which caused work to stop before it even started a return visit the following week went out well, despite an additional £200.00 charge. Sustem works well now.”

Helpful Report

(Boiler Plan UK Ltd) - Posted 3 years ago

“After some installation problems, the job was done quickly and efficiently, they even covered the cost of repairing the leaks”

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Posted 3 years ago

“Clean and pleasant workers, only complaint they forgot to take the rubbish, we took it to tip. Our tenant enjoyed the company. Thank you”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“The office staff made so many mistakes sending the installer out on a Tuesday when I said it has to be a Wednesday it was only out of sheer luck that I was available for him. They also gave the wrong price saying it includes a new condensate box but telling the installer to remove mine without refitting. The installer was great though he got straight to work and did a great job.”

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Posted 3 years ago

“Initially the process was quick and simple. First installer came and said everything was wrong… and rearranged for another day. Second installer came and although he had all the parts required he had the wrong job card and wouldn’t do the work. The final installer that came was absolutely amazing. Couldn’t do enough for you. Very clean doing the work. Updated me constantly and although he is new to the company he was a blessing to the company.”

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Posted 3 years ago

“Excellent job fitting boiler also problem follow up. Not enough i nformation about maintenance pan”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“I was surprised how easy it was to get the boiler installed. I was a little worried about every thing being on line and not face to face, I must say every thing was completed with in a week. Would recommend Boiler Plan.”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“Installation was quick considering the amount of work that needed to be done. Most importantly the installation team was professional, efficient and very tidy with no mess whatsoever. The initial contact with the Boiler Plan team was also very efficient and trouble free. Can’t praise them highly enough.”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“Reliable and straight forward”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“Good job and quick.The boiler is very good.Just no paperwork for the guarantee.”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“Very good on pint with it all from start to finish”

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(Boiler Plan UK Ltd) - Posted 3 years ago

“No issues with seevice”

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(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Graham, Thank you for the positive feedback.

Posted 3 years ago

“Fitted at date stated...and quicker than expected, all was good..couple of hiccups but all sorted...would highly recomend...”

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(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Chris, We pride ourselves on being there every step of the way and delivering the highest level of customer service possible. So, thank you for taking the time to leave such a positive review.

Posted 3 years ago

“The only good part was the start and the finish. The fitter was most professional”

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(Boiler Plan UK Ltd) - Posted 3 years ago

We’re happy to hear you’ve had such a great experience with us. Thank you so much for the great feedback, we’ll make sure it's passed on to the right people/team.

Posted 3 years ago

“Very good service but unfortunately I didn't receive the 5 year Guarantee .”

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(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Stephen, Thank you for taking the time to leave a positive review. Here at Boiler Plan we’re dedicated to providing the highest levels of service as standard to every single customer. I have asked one of the team to make sure your warranty certificate is sent out to you.

Posted 3 years ago

“Excellent. Salesman and fitter were great. Hassle free”

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(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Nigel, Your feedback is important to us, so thank you for taking the time to leave a positive review.

Posted 3 years ago

“Good service”

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(Boiler Plan UK Ltd) - Posted 3 years ago

Hi Kevin, Thank you for taking the time to leave a positive review. If you need any help please don’t hesitate to get in touch.

Posted 3 years ago

“I got the service I wanted”

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Posted 5 years ago

“The boiler is excellent, the fitters were great and cleaned up every bit of mess. The boiler plan is ace, and the customer service is fantastic. It would have been a five except the wireless thermostat won't sync with my phone or any other devices. The lads said they would send someone to set it up but they haven't. I have the app on my phone but it is useless if the thermostat won't find my android phone ??”

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Posted 5 years ago

Gas Call Services Ltd is rated 4.6 based on 387 reviews