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Gas Call Services Ltd Reviews

4.6 Rating 380 Reviews

89 %

of reviewers recommend Gas Call Services Ltd

Company Reviews

4.6

Based on 380 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

(Boiler Plan UK Ltd) - Posted 2 years ago

“Really good company to deal with. Their communication can sometimes be a bit confused but they always pick up the phone quickly and it’s always a friendly person on the other end- a rarity these days. I’ve had 2 boilers fitted by them in separate properties and would thoroughly recommend them. The fitters are expert and the job is done professionally and tidily and unobtrusively.”

(Boiler Plan UK Ltd) - Posted 2 years ago

“Excellent service”

(Boiler Plan UK Ltd) - Posted 2 years ago

“Good job and quick.The boiler is very good.Just no paperwork for the guarantee.”

(Boiler Plan UK Ltd) - Posted 2 years ago

“The service from Boiler Plan was excellent and best value for money. However, the third party installer was not bothered about the customer needs and left a leak where the flush was carried out and was really rude when questioned about it. Later Boiler Plan engineer fixed it. Hence 3 stars only. If it was only for Boiler Plan then definitely 5 stars. James England (Heating Surveyor) you are a gem.”

(Boiler Plan UK Ltd) - Posted 2 years ago

“Competitive price. Quality product. Engineer arrived on time. Socially distanced installation. Good communications. Had to wait a week or so for electrician to come and install switch but boiler was plugged in and working from day of installation. I was dpecific about the date I wanted ror installation and this was honoured.”

(Boiler Plan UK Ltd) - Posted 2 years ago

“Very good on pint with it all from start to finish”

(Boiler Plan UK Ltd) - Posted 2 years ago

“My boiler install was completed by Chris D. He was absolutely professional and such a nice guy too. Would recommend.”

(Boiler Plan UK Ltd) - Posted 2 years ago

“Lots of unfulfilled promises. Left without hot water and heat for over 4 weeks. After requesting to speak to a manager no one was available and no one returned my calls. The boiler fitters were good.”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Janette, We’re sorry to hear that you’ve had a bad experience. Positive or negative feedback is important to us, so thank you for taking the time to leave a review - this will help us identify where we can be even better.

Posted 2 years ago

“Boiler installation was good... after sales very poor.. still waiting for problem to be sorted out. From 6 weeks ago”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Paul, At Boiler Plan we pride ourselves on delivering the highest level of customer service possible. So, we’re sorry to hear that you’ve had a bad experience. Your installation is being looked into and we will be in contact shortly.

Posted 2 years ago

“Very impressed with boilerplan Guys were excellent when installing my new boiler. Would highly recommend”

Posted 2 years ago

“No issues with seevice”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Graham, Thank you for the positive feedback.

Posted 2 years ago

“All done to a high standard could not ask for anything better”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Scott, There's nothing better than a happy customer with a new energy efficient boiler. Thanks for the positive feedback on your experience.

Posted 2 years ago

“Pleasant people , right price , did what they said tidy workmanship”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Keith, We’re happy to hear you’ve had such a great experience with us. Thank you so much for the great feedback, we’ll make sure it's passed on to the right people/team.

Posted 2 years ago

“I have been so happy with my boiler since it has been installed. From the initial person who took my call to the engineer who installed my boiler, I thank everyone so much. Every process went smoothly and I would recommend this company 59 everyone.”

(Boiler Plan UK Ltd) - Posted 2 years ago

We’re happy to hear you’ve had such a great experience with us. Thank you so much for the great feedback, we’ll make sure it's passed on to the right people/team. If there's anything we could have done better, then please let us know as we’re always trying to improve our customer experience.

Posted 2 years ago

“I have no complaints at all”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Pauline, Thanks for leaving us a positive review.

Posted 2 years ago

“Fitted at date stated...and quicker than expected, all was good..couple of hiccups but all sorted...would highly recomend...”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Chris, We pride ourselves on being there every step of the way and delivering the highest level of customer service possible. So, thank you for taking the time to leave such a positive review.

Posted 2 years ago

“Good quote and friendly fitters”

(Boiler Plan UK Ltd) - Posted 2 years ago

Thanks for the positive feedback. Happy customers = Happy Boiler Plan.

Posted 2 years ago

“Very efficient”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Roger, Thanks for the positive feedback. Happy customers = Happy Boiler Plan.

Posted 2 years ago

“Friendly helpful service. Explained all options. Engineer was helpful polite when on site. Would recommend”

(Boiler Plan UK Ltd) - Posted 2 years ago

Hi Laurence, Thank you for taking the time to leave a positive review. We’re dedicated to providing the highest levels of service as standard.

Posted 2 years ago

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Gas Call Services Ltd is rated 4.6 based on 380 reviews