Spaces Group Reviews

Name: Spaces Group
Address: Handel House, 95 High Street, Edgware, London Borough of Barnet
Rating: 4.72

4.7 Rating 181 Reviews

94 %

of reviewers recommend Spaces Group

Company Reviews

Metrics

Info

4.7

Based on 181 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Spaces Group 5 star review on 3rd October 2023

Mr Brian G

Spaces Group 5 star review on 27th June 2023

Andrew W

Spaces Group 5 star review on 17th May 2023

Gavin B

Anonymous

Anonymous // 01/01/2019

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“very happy”

Helpful Report

“When planning my music studio, I was particularly impressed by the degree of flexibility that Garden Spaces was able to accommodate in the final design. Most other suppliers were only prepared to provide designs based on a regular rectangular floor plan. My requirement was to maximise the available floor area in a garden that is far from a regular shape, with the added complication of having to build around a tree that had to stay in place. They were able to deliver a solution that achieved all these objectives, which has turned out to be everything that I could have hopped for in terms of build quality and workmanship.”

Helpful Report

“Great team. Great communication throughout. Everything from discussing requirements ... lots of amendments.. to discussing build dates... changing build dates....Site visits.... The build itself was quicker than expected... build team were polite, diligent and professional. Snagging managed quickly and to our criteria. All done. Very happy!”

Helpful Report

“We are very pleased with our garden room - it is exactly as we designed it and built quickly despite the high temperatures. Mario and Jonny were polite and kept me informed as the build progressed. My only gripe is why get someone to send me an e'mail telling me he is my contact during the build and then when I tried to get in touch, after several attempts, I finally find out he's on holiday! I think one point of contact from initiating the build to final invoice would have been a LOT easier. Too many cooks........”

Helpful Report

Thank you for your feedback. We will be discussing how to improve our internal communication levels when our staff are on holiday. We do leave alternative contact details on our out of office emails but we will also now make it a priority in being proactive and inform our clients of any absences and also add this information to voice mails, so clients will always know how and whom to contact within our organisation. As ever we strive to improve our customers experience at all points of contact. Roger Hedges - Director

“Responsive to client's needs”

Helpful Report

“Good quality product and easy to work with team.”

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“Workmanship would have benefited from more attention to detail and communication between sales and installation teams could improve but overall happy with the final product.”

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“My son play his music and composes it as well. The new studio you have built gave him the motivation he needed to succeed.”

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“Excellent workmen, highly skilled and extremely courteous. Well conceived engineering. Came up to expectations in all aspects. An asset to the garden area.”

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“I am very happy with my new gym. It is as good if not better than I imagined it. And my expectations were very high. Amazing product and workmanship. It looks incredible! I can’t thank you enough”

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“A great studio built by a great team.”

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“Delivered studio as expected on time. Good quality and professional workers.”

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“The building itself is great and exactly what we specified in our brief.”

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“Speed of build excellent, some of the details subsequently rushed. General tidyness around the build could have been better.”

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“It hasn’t been smooth but the end result looks good. The overall impression left is there are too many separate parties involved making for confusion and inconsistency among them. This management heavy operating model appears to explain some of the cost premium, which isn’t the reason people pay a premium. Despite this everyone does care and wants a positive end result, which ultimately is what matters most. Maybe we were unlucky but the experience we have had would suggest a review of the model to simplify, cut management costs, maintain a single person responsible from end to end.”

Helpful Report

“After a rocky start, we were very impressed with the professionalism, the attention to detail and pride in the work carried out. Greg the foreman was excellent and ensured we knew where we were in the build at any point, any outstanding issues etc... We are delighted with the final result. Many thanks”

Helpful Report

“We were delighted with the overall service from Garden Spaces. The management team were in regular touch, but most importantly the team on the ground were consummate professionals, courteous, great at keeping us up to speed with how the installation was progressing, flagging issues that their professional eye spotted, and demonstrated a reassuring pride in their work. I would highly recommend Garden Spaces.”

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“Good job done and a very satisfactory result”

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“The quality of the work is excellent. The staff are extremely helpful. My requirements were fully taken on board. The resulting studio is exactly what I wanted.”

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“Very well organised company .Did what tgey said they were going to do each day and finished a gteat job on my garden studio”

Helpful Report

Spaces Group is rated 4.7 based on 181 reviews