Spaces Group Reviews

4.7 Rating 180 Reviews
94 %
of reviewers recommend Spaces Group
4.7
Based on 180 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Spaces Group 5 star review on 3rd October 2023
Mr Brian G
Spaces Group 5 star review on 27th June 2023
Andrew W
Spaces Group 5 star review on 27th June 2023
Andrew W
Spaces Group 5 star review on 27th June 2023
Andrew W
Spaces Group 5 star review on 27th June 2023
Andrew W
Spaces Group 5 star review on 27th June 2023
Andrew W
Spaces Group 5 star review on 17th May 2023
Gavin B
41
Anonymous
Anonymous  // 01/01/2019
We love our garden room which was completed Summer 2020 and the interior is great. However there have been a number of structural issues which suggest that build quality is inferior. Service from Garden Spaces after completion has been very poor, with little to no response to obvious issues with the building. The cladding on the building is badly faded already and will need treatment which is contrary to expectation. So disappointing.
Helpful Report
Hello Louise, We are very sorry you are unhappy with your aftersales sevrvice. The timber cladding does need annual oiling to prevent UV degradation and silvering - this is true of any timber exposed to the elements. This was cleary detailed on your order form at time of purchase, and should have been clearly pointed out by our Designer. I see from our records that we have attended back in 2020 to deal with a dropped foundation pile. Unfortunately this can happen on occassionand we have addressed the issue. We now use longer piles to make this element even more robust. We would be happy to discuss any other issues you may have so we can try and address them appropriately. Best regards, The Directors at Garden Spaces
A good team and a good end product.
Helpful Report
Workmanship would have benefited from more attention to detail and communication between sales and installation teams could improve but overall happy with the final product.
Helpful Report
It hasn’t been smooth but the end result looks good. The overall impression left is there are too many separate parties involved making for confusion and inconsistency among them. This management heavy operating model appears to explain some of the cost premium, which isn’t the reason people pay a premium. Despite this everyone does care and wants a positive end result, which ultimately is what matters most. Maybe we were unlucky but the experience we have had would suggest a review of the model to simplify, cut management costs, maintain a single person responsible from end to end.
Helpful Report
Spaces Group is rated 4.7 based on 180 reviews