Spaces Group Reviews

Name: Spaces Group
Address: Handel House, 95 High Street, Edgware, London Borough of Barnet
Rating: 4.72

4.7 Rating 181 Reviews

94 %

of reviewers recommend Spaces Group

Company Reviews

Metrics

Info

4.7

Based on 181 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Spaces Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Spaces Group 5 star review on 3rd October 2023

Mr Brian G

Spaces Group 5 star review on 27th June 2023

Andrew W

Spaces Group 5 star review on 17th May 2023

Gavin B

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally very good,hard working builders,sometimes a bit messy”

Helpful Report

“Excellent plan, design and build process. Made things stress free until at the end of build we had a couple of minor issues and the communication and resolution could have been smoother. This is the only reason for not giving 5 stars as the garden room is exactly as desired.”

Helpful Report

Good morning Simon, Firstly thank you for your honest feedback. We take all comments in a positive light, and will certainly evaluate, review and learn any lessons from the minor issues that occurred at the end of the build. We will use these conclusions to assist in improving our performance moving forward for all our customers. Customer satisfaction is paramount to us as a company , and we always aspire to a '5 out of 5' in this regard. I'm sure you will get many years of enjoyment from your wonderful new Garden Space, and if we can be of further assistance moving forward, do just let us know. Best regards, Roger Hedges - Director

“We were very pleased with our service from Garden Spaces, with the planning, communication and especially with the bu build.”

Helpful Report

Hello Emma, Thank you so much for your feedback - it is truly valued. Also thank you so much for offering to be a viewing location for future potential clients. As a company that is intent on offering great value for money and real customer experiences, and not just offering expensive glitzy show buildings (that our clients would inevitably have to fund), this is so helpful and beneficial. Please let us know if there are there any areas where we could have improved our service and performance to attain the maximum 5 Star Review, to which we strive on all occasions? Wishing you a very fulfilling, happy and healthy New Year. Kind regards, Roger

“Absolutely delighted with our garden room. The build went smoothly and the team were really helpful. It looks great.”

Helpful Report

“Garden spaces did an excellent job and I can’t recommend them highly enough. The architect created a plan exactly based on my requirements.”

Helpful Report

“Many thanks Garden Spaces for building a really beautiful outdoor gym/office for us. It looks fantastic and we were impressed by the speed of the construction and the hard work of the guys that built it. I am glad the internet was finally sorted too.”

Helpful Report

“The original interactions with Robert the designer & sales representative was excellent, in fact based on him we chose your organisation. The contractors were friendly but didn't have a particularly holistic view of the project although their work was excellent, they were friendly and worked hard. There were a couple of hicups which were resolved. The overall project is excellent & we would recommend the company in terms of the end result.”

Helpful Report

“We are absolutely delighted with our Annexe, both the external and internal finish. The builders onsite were brilliant - polite, hardworking and accommodating. We had a few outstanding issues which took a while to resolve and weren't wholly impressed by the attitudes of those in the head office during that phase, but in the end, they did work with us to reach a good conclusion.”

Helpful Report

“I'm delighted with my new garden studio. The construction team were excellent and worked very hard to complete the project.”

Helpful Report

“Beautiful high quality build - lovely to look at inside and out.”

Helpful Report

“Very good service, the build quality was excellent”

Helpful Report

“We were fortunate to have a good team of installers led by Florin. They did a sterling job dealing with our requests. Best of all, we had our space ready to use in a week. Looking forward to another garden space with Garden Spaces.”

Helpful Report

“When planning my music studio, I was particularly impressed by the degree of flexibility that Garden Spaces was able to accommodate in the final design. Most other suppliers were only prepared to provide designs based on a regular rectangular floor plan. My requirement was to maximise the available floor area in a garden that is far from a regular shape, with the added complication of having to build around a tree that had to stay in place. They were able to deliver a solution that achieved all these objectives, which has turned out to be everything that I could have hopped for in terms of build quality and workmanship.”

Helpful Report

“We are very pleased with our garden room - it is exactly as we designed it and built quickly despite the high temperatures. Mario and Jonny were polite and kept me informed as the build progressed. My only gripe is why get someone to send me an e'mail telling me he is my contact during the build and then when I tried to get in touch, after several attempts, I finally find out he's on holiday! I think one point of contact from initiating the build to final invoice would have been a LOT easier. Too many cooks........”

Helpful Report

Thank you for your feedback. We will be discussing how to improve our internal communication levels when our staff are on holiday. We do leave alternative contact details on our out of office emails but we will also now make it a priority in being proactive and inform our clients of any absences and also add this information to voice mails, so clients will always know how and whom to contact within our organisation. As ever we strive to improve our customers experience at all points of contact. Roger Hedges - Director

“Delivered studio as expected on time. Good quality and professional workers.”

Helpful Report

“The building itself is great and exactly what we specified in our brief.”

Helpful Report

“Speed of build excellent, some of the details subsequently rushed. General tidyness around the build could have been better.”

Helpful Report

“After a rocky start, we were very impressed with the professionalism, the attention to detail and pride in the work carried out. Greg the foreman was excellent and ensured we knew where we were in the build at any point, any outstanding issues etc... We are delighted with the final result. Many thanks”

Helpful Report

“Good job done and a very satisfactory result”

Helpful Report

“Service from senior management (especially Karl Plummer) was very good and fixed price was honoured in full (without agreed extras)”

Helpful Report

Spaces Group is rated 4.7 based on 181 reviews