Furniture World Reviews

Name: Furniture World
Address: Furniture World Ltd, Unit 1, Cardrew Ind Est, Redruth, Cornwall
Rating: 4.65

4.7 Rating 918 Reviews

92 %

of reviewers recommend Furniture World

4.7

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Furniture World:

Founded in 1984 in Redruth, Cornwall, Furniture World began as a small local store with a passion for quality furniture and exceptional service. Over the years, we’ve grown into a trusted name with six showrooms across Cornwall and Devon and a strong online presence.

We offer a wide selection of furniture, from stylish sofas and comfortable beds to elegant living and dining collections and accessories. Our success online—across marketplaces like Amazon and eBay—has been driven by our commitment to 5-star customer service and fast, reliable delivery from our Cornwall-based warehouse.

Now, with our own dedicated website, we continue to bring our customers the same great service, exceptional value, and beautiful furniture for every home

Visit Website

Phone:

01209 211327

Email:

sales@furnitureworld.co.uk

Location:

Furniture World Ltd, Unit 1,
Cardrew Ind Est,
Redruth
Cornwall
TR15 1SS

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Furniture World 5 star review on 30th June 2026

Mrs Sandra S

Furniture World 5 star review on 29th May 2026

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Furniture World 5 star review on 3rd April 2026

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394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering process was simple and easy however the delivery was poorly managed with only 12 hours notice of the delivery date and then delivery that did not arrive on the date requested. The delivery people couldn’t unload the unit without help from me and my friend.”

Helpful Report

Posted 4 years ago

“Unfortunately, it turned up damaged. We had no time to get it returned so we will keep it. Despite all the packaging, it had this damage. Photo is attached. Otherwise, its a nice unit.”

Helpful Report

Posted 4 years ago

Hi Robert, I will pass your comments onto the sales team and they will raise this with the couriers and be in touch. Kind Regards, Ethan.

Posted 4 years ago

“Good service but mislead by the description of sideboard with solid oak top. The top is all oak but it’s not solid the edges are solid but it’s a thin piece of oak in the middle with timber batting underneath to support it and sounds hollow when touched.definetly not solid center more of a veneer thickness size of oak on battens. Very patchy spray paint finish to the side board and the draws will not sit in the center of opening when shut, leaving the gaps uneven. Poor joinery work, patched and sprayed to barely passable standard with roughly routered grooves on the top of the oak counter. But for the money it’s not a bad product. The company itself was great to deal with and great delivery service. Just let down buy the quality of product compared to description and compared to others I’ve viewed. It’s £100 cheaper than others but it shows”

Helpful Report

Posted 7 years ago

“Nabraska sideboard purchased and its lovely. Can't fault the product. However your chosen delivery sevice is appalling. You guarenteed me delivery within 48 hours and l actually received it 8 days later. There is an email address to change delivery. I told them l wasnt going to be there and they said when will l be?... l said Friday morning and all was agreed. Well they came in the afternoon instead and gave me a 2 hour slot time so l missed it but was left a calling card with a time on it that was 2 hours after the given slot anyway. I rang again on that evening to say l missed it can you re-deliver and he said he couldn't come until Thursday!! So l explained again l am not there to which he replied ok then Tuesday!! I waited in all day this time and didnt rely on said time slot. And finally got my order! This has put me off ordering from you again.”

Helpful Report

Posted 7 years ago

We're so happy to read that your sideboard is lovely. However, we are devastated to read that our courier has let us down on this occasion. We use several different couriers and would hate for you to be put off buying from us again due to this experience. We do use a variety of different couriers and would recommend if you do wish to purchase from us again we use a different courier to the one we used for you last time and hope that we can improve your experience purchasing from us. We do wholeheartedly apologise that your experience with us wasn't 100% positive but we will review your comments and the courier we use and will investigate what happened with delivering your order so that future customers do not experience the same as you. Regards Amanda at Oak City.

Posted 7 years ago

Furniture World is rated 4.7 based on 918 reviews