Login
Start Free Trial Are you a business?? Click Here

Fully Charged Reviews

4.8 Rating 88 Reviews
95 %
of reviewers recommend Fully Charged

Write Your review

Fully Charged 5 star review on 22nd May 2025
Dennis
Fully Charged 5 star review on 22nd May 2025
Dennis
Fully Charged 5 star review on 22nd May 2025
Dennis
Fully Charged 5 star review on 22nd May 2025
Dennis
Fully Charged 5 star review on 22nd May 2025
Dennis
Fully Charged 5 star review on 17th April 2025
Anonymous
Fully Charged 5 star review on 17th April 2025
Anonymous
8
Anonymous
Anonymous  // 01/01/2019
The Xroad 5 has genuinely changed my life. Being back on a bicycle feels liberating, and being able to keep up with my friends has given me the necessary confidence and sense of freedom I’ve wanted over the past twelve months; it’s extended my boundaries. Fully Charged have always listened to my needs and matched them as opposed to selling me what they wanted to or had in stock. The aftercare has been fantastic, with the team in the service centre always being on hand should I need a new part or have a question relating to an accessory.’
Helpful Report
Posted 3 years ago
10/10 - couldn’t be happier with my Moustache.
Helpful Report
Posted 3 years ago
Once again the guys at Fully Charged excelled themselves. The charging cover on my Riese & Muller split and they replaced it immediately free of charge .
Helpful Report
Posted 3 years ago
Ordered a Moustache Lundi online after a virtual.consultation as I live far away from the stores. They had the bike in stock and it was delivered within 2 days..Thanks Fully Charged for recommending me the perfect bike for my needs - I love it :)
Helpful Report
Posted 3 years ago
I had an appointment and spoke to Richard who was excellent., very helpful answered all my questions. I was able to take two bikes out to test ride and bought a Tinker with belt drive. Brilliant bike for me.
Helpful Report
Posted 3 years ago
Customer service, product, the team are true to the name. They are fully charged. I will go nowhere else
Helpful Report
Posted 3 years ago
Got a R&M Roadster from Fully Charged and couldn’t be happier. Great bike and superb level of service. Thanks guys
Helpful Report
Posted 3 years ago
Highly recommend these guys
Helpful Report
Posted 3 years ago
Excellent bikes, excellent staff & excellent customer service. And my bike is fully charged!!
Helpful Report
Posted 3 years ago
Recently bought a new ebike and pannier from you online , very happy with the service I received especially Richard was very helpful as there was a little hiccup with delivery, but he sorted it straight away
Helpful Report
Posted 3 years ago
really nice staff (Max) but completely inaccessible. Phone lines don't answer and emails can be a week or more for a reply. This made the experience frustrating and disappointing as communication is key - especially when buying something as significant is a pricey Tern bike. I would suggest employing more people to man the phones and respond effectively to queries. Several 30+ minutes left on hold with no eventual answer is not good enough. Plus a phone line that 'Fails' when called too. But as I said very nice and helpful staff when eventually you do make contact.
Helpful Report
Posted 3 years ago
Excellent friendly service and the bike was great too!
Helpful Report
Posted 3 years ago
Fantastic shop! Friendly and knowledgeable staff offering the best-in-class selection of eBikes.
Helpful Report
Posted 3 years ago
Bought a couple of bikes from fully charged, they were delivered to Bristol in perfect condition, great Moustache bikes just completed the +- 300 mile Caledonian Way route on them, no issues no faults
Helpful Report
Posted 3 years ago
Fully Charged went out of their way to help. I would definitely recommend them to anyone interested in getting an e-bike.
Helpful Report
Posted 3 years ago
My Moustache bike has changed my life! It is reliable and robust, getting me from A to B without a fuss. Fully Charged team are friendly and responsive, with expertise in electric bikes which gives me great confidence.
Helpful Report
Posted 3 years ago
Thanks for the support
Helpful Report
Posted 3 years ago
Great team! Great bike!
Helpful Report
Posted 3 years ago
What a ride! outstanding customer service, breathtaking showroom and impeccable knowledge. Couldn’t fault the fully charged experience! Thank you!
Helpful Report
Posted 3 years ago
Alice, the pleasure was ours dealing with you. Thanks for the review!
Posted 3 years ago
Fantastic company, and great staff. Especially this guy max
Helpful Report
Posted 3 years ago
Thank you, Felix
Posted 3 years ago
Fully Charged is rated 4.8 based on 88 reviews