Hi Callum,
We're sorry to hear about your disappointment with the delivery of your eBike charger. Just to clarify, we shipped your order on the same day it was received, March 8th, using FedEx's next working day service.
While we understand your frustration, we believe a 1-star rating might be a tad harsh. Nonetheless, we hope the charger is serving you well.
Best,
Max