Fully Charged Reviews

4.8 Rating 73 Reviews
95 %
of reviewers recommend Fully Charged

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Fabulous helmet and great swift service!
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Posted 1 week ago
Great service, quick delivery thanks.
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Posted 3 weeks ago
Fully charged, fully charged my life. Their knowledge and range of e-bikes is second to none. The staff are experts in the space, super kind and beyond helpful. Really impressive show room, that even has a child area where my kids could keep entertained whilst we discussed the ideal bike for me. It’s the little details that count and fully charged are brilliant. Will certainly be back and couldn’t recommend them higher. 5 stars
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Posted 3 months ago
Delivered my Moustache game 11, and every thing is great. Top service, they even check to see if you like it. Which is nice
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Posted 3 months ago
Really impressed from an initial query - through to purchasing and delivering a new charger for our existing e-Cargo bikes. Really happy to be a Fully Charged customer. Thanks
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Posted 3 months ago
I bought a RM Charger 4 and owned for 5 weeks now and seems to be a near perfect purchase. For my intended use for purchasing, I should have probably opted for the Homage as Tristan (Silverstone) suggested. I’ll be back at Fully Charge by the year end to upgrade to Homage (Sooner if my bank allows it). From Test riding through to Delivery, Tristen has been exceptional: friendly; informative, and trustworthy. I highly recommend giving the business a visit and going on to purchasing a E-bike. I have barely been in a car since for personal travel, despite winter floods, driving rain and freezing wind. With the carry capacity of the panniers to the comfort/reliability of the bike I don't ever want to be a car owner again.
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Posted 3 months ago
Great service!
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Posted 4 months ago
Fully Charged is the best, keep up the good work team.
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Posted 4 months ago
I was looked after extremely well by the Fully Charged crew. They asked me about what I needed a bike for and selected the perfect 2 wheels. Couldn’t be happier with my purchase. Big love to FC
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Posted 4 months ago
It's a great bike - fast when needed and comfortable / It's heavy but I guess that is part of the workout. The team at Fully charged were really helpful and surprisingly charming .
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Posted 6 months ago
I bought a 'pre-owned' Desiknio Pinion x35 that has arrived in great condition - could barely tell it was second hand. The bike itself is very well made and really light for an e-bike.
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Posted 6 months ago
Thanks for your review, Ken 👍
Posted 6 months ago
We bought an HSD S+ in July this year. We had a great time at Fully Charged Cornwall testing out different bikes and what would suit us. Chris was super helpful in making a decision and had great communication. When new bike day arrived Chris dropped the bike to our home and helped us set it up. We had a problem with a faulty motor and Chris literlly sorted it as soon as there was a problem. He had the bike back to us within 48 hrs of the part arriving and we have had problem free biking since. We are now 400 miles in and I LOVE this bike! It has become a true second car/ car replacement and I would much rather go and do errands, school runs and commute to work on the bike than I would drive the car. We have bought some additional accessories that I would totally recommend and have been invaluable - the clubhouse mini, mad pad and storm box. We have the stirrups and wheel guards for next summer but haven't used them yet. Our 4 year old loves going on the bike and it's made our school run lots of fun. All in all a wonderful experience and great communication. We bought through a cycle to work scheme which was also quick and straightforward. Would definitely recommend Fully Charged Cornwall to a friend. Excellent buying experience and customer service! Would definitely recommend the HSD S+ if they have any left. It's a really lovely bike to ride!
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Posted 6 months ago
Steve in Christchurch Fully Charged serviced my ebike with a Bosch motor. When I rode it away it felt like a new bike - the gear changes and transmission were crisp and smooth again. Thank you Steve
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Posted 10 months ago
Excellent customer service, great communication, very fast delivery. Fully Charged are a company that I would definitely use again. Managed to buy my dream bike for an awesome price, thanks to Max, Ben and the team at Fully Charged. Now enjoying my awesome Moustache Samedi FS7, meaning I can keep up with my wife.
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Posted 10 months ago
I have had the bike for 4 days and really enjoying it. The purchase and delivery was super quick and efficient and Fully Charged met every one of their promises. The bike was actually delivered ahead of time and al I had to do was adjust the handle bars. All other aspects of the bike had been checked and sorted before delivery. Such a simple case of deliver and ride. Max was great help to answer some initial queries such that I’ve been able to use the bike immediately and enjoying every ride. Excellent company, service, delivery and product. What’s not to like
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Posted 10 months ago
Hi Rob, Thanks for your review! Really glad to hear you are enjoying the Xroad so much and found the online purchase easy & seamless.
Posted 10 months ago
Going straight from not owning a bike to an eCargo for use mostly in central London was quite a daunting move for me, but Fully Charged provided fantastic support and advice right through the process from my initial browsing and test rides to purchase and aftercare including the complementary six weeks health check. Everyone we came into contact with were clearly passionate about helping provide their clients with positive ebike experiences and that's certainly what we had and continue to have as we enjoy the many improvements our eCargo bike brings to our daily routines!
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Posted 10 months ago
Great experience. I bought an accessory for my bike online and I went to collect the same day. I olso realise that an other accessory was available there last minute and I was able to purchase in place. The staff was really helpful and polite specially considering that was closing time and they should finish the shift already. I can't remember the name of the guy how help me but I want to say a thank for his time.
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Posted 10 months ago
I never write reviews but felt I had to because Richard at Fully Charged gave such amazing service. He was incredibly helpful and informative throughout the whole process, and I really felt I was getting honest advice rather than just trying to sell me more stuff. He really went above and beyond to give me little tips and tricks once I actually got my bike - and when the rack I ordered was unexpectedly unavailable, he even loaned me his own personal rack to use in the interim. Just a great experience all round - thank you!
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Posted 1 year ago
Hi Alexandra, Thank you for your glowing review - I will pass this on to Richard. Enjoy your bike!
Posted 1 year ago
Really enjoying my bike! It has made cycling fun again, one of the best decisions i've made to get back out exercising. The Fully Charged team were so helpful and answered all the questions I had plus gave great recommendations on the best locks and equipment to get for my bike.
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Posted 1 year ago
Thank you for your review, Odunayo!
Posted 1 year ago
I bought my Moustache eMTB from Fully Charged before Xmas, the sales advice, delivery and aftercare have been excellent. The bike has just come back from its first service and I look forward to many more miles on it !!
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Posted 1 year ago
Fully Charged is rated 4.8 based on 73 reviews