“It was a great experience, love the quality of their inventory, what you want and how you wanted, they have it. Fast service, very pleased and will come back for more”
“Frost NYC is a GREAT company I brought a Cuban bracelets then turned around and got the necklace. The necklace was to short so I called them and the exchanged the short one for the one that I want with no problem. Great customer service”
“the item i originally purchased was sold out so they contacted me with a similar pendant which was more expensive, but they didn't charge me extra. i actually like the replacement better. will do more business in the future!”
“I work in the customer service industry and I am amazed by the level of excellence they handled every single little problem I had I will not bye gold from anyone else just on there level of customer service they provided and I live in California. Great work really I'm very happy with my purchase.”
“Bought a solid gold rope chain and cross for my husband. The original cross I wanted wasn't available and someone from sales dept contacted me immediately and worked with me to find one that was similar that I loved. The rope chain is very nice however, it came slightly kinked (I wAs able to unkink it) but I think it was because of the packaging. They sent it in a velvet drawstring bag. If it was packaged better I think it would have been perfect! That's why I gave 4out if 5.”
“I ordered a jesus chain and pendant received it it was not what i ordered i talked to nick he was very helpful we came to a understanding im very satisfied i will be using frost Nyc again”