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Freethought Internet Reviews

5.0 Rating 175 Reviews

100 %

of reviewers recommend Freethought Internet

Company Reviews

5.0

Based on 175 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Freethought Internet:

Freethought is a 100% UK based web host and we pride ourselves on giving our customers absolutely amazing service with incredible products. We provide everything from domains, to hosting, to SSD virtual servers, as well as leased lines and IP transit.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant support, quick response, solved my queries efficiently and gave advice that was right for me and my organisation (not just trying to sell me add ons!) Thank you.”

Glad we were able to give you such great support! Thanks for the positive review!

Glad that we were able to help you quickly and efficiently!

“The team at Freethought – especially Edward and Kieran – and the support and advice received has been exceptional. They have been been extremely professional as well as personable. Their knowledge is second-to-none and the speed they resolve any issues is lightening fast like their hosting. I highly recommend using Freethought and I'll be telling everyone about them. *edit* Another year with Freethought and cannot fault them, support is outstanding not to mention the hosting. Never had an issue. Can't recommend highly enough.”

So glad that our support was able to help you so well, we always aim to provide impeccable support so it's great to hear that we are delivering on this for you! Thanks for the very positive review!

“Very prompt!”

“The support from Freethought on transfer of our domains and emails could not have been better. For us it was extremely daunting to find we had to change providers and Freethought made the whole process as easy as possible for us. Thank you to those at Freethought. Update - we have now been with Freethought for 18 months and the support we have received has continued to be first class”

So glad we were able to help move you into our hosting and make it as pain free as possible! Great to have you aboard!

“We needed an urgent, business critical website move - and the FreeThought Team made it happen in record time and accuracy!”

That's so great to hear that we were able to move your site at short notice for you when you needed us most. Great to have you as a customer! Thanks for the great review!

“I recently joined Freethought Internet. They have been nothing more than superb in every way. Dealing with my support tickets in a fast an efficient manner. They are very professional and their hosting is fast and very effective. Thanks guys and keep up the great work!”

So pleased we could be of such great help to you! It's great to have you as a customer! ????

“Excellent technical performance with fast and helpful customer service. Very happy with my reseller hosting package.”

“Fantastic, reliable and timely service which meets all our charity's requirements!”

We're so pleased we can help you and your charity do such important work!

“They are the most affordable and friendliest hosts I have encountered. Very helpful always ready to help.”

So pleased you find us so friendly, for us making relationships or even friendships with our customers is so important, we don't want to treat you as just another customer we don't know, everyone is important to us! Great to have you as a customer!

“The staff are always very helpful and prompt to deal with any issues quickly. These guys don't just treat you as a number as do the larger companies, they become your personal support contacts. Its like having an in house server technician at hand 24/7. Thanks you!”

Thanks so much for the positive review, I'm so glad that you're happy with the service we provide! We hate it when we get treated as an anonymous unknown customer which is why we try so hard to form relationships with customers like yourself ????

“Great support and solid hardware”

“Good features at a very reasonable cost, including support for LetsEncrypt certificates. Fast and knowledgeable response to support requests too.”

Let's Encrypt is a great service helping keep the internet secure for everyone for free, we're really pleased to be able to support it on our hosting. Glad you're enjoying the service we provide so much, thanks for the review!

“Great Service, quick to respond and knowledgeable, highly recommended hosting”

“I have had nothing but good experiences with the support staff. Fast response and always able to solve my issues in a very timely manner. Very happy with the service.”

Thanks for the kind words Doug, we love having you as a customer and helping with any issues you need our help with! ????

“I would like to say how impressed I am with Freethought Internet service. Ever since I transferred my hosting and domains to them I have found the team's support to be outstanding, not just in terms to the speed of response and accuracy - but 'adding value to their responses' and using language which a non-tech person can more easily understand. Many Thanks”

We're so glad to hear you find our support so good! We're especially pleased you enjoy the way that we provide support in a way that you can understand, we hate it when support people just blind you with technical terms in an attempt to fob you off, we just want to give helpful understandable advice to get you on your way with the problem solved ????

“Thoughout the many years we have been using Freethought Internet the service has always been remarkably rapid and efficient. I would highly recommend their services.”

“Really friendly and efficient customer service. Great technical support which I've found invaluable as someone who has very little technical ability.”

We've really enjoyed providing you the support you need to get up and running! Thanks for the positive words!

“Great customer support”

“For any service such as hosting/email/domains - Customer Service / Support is key. Freethought Internets support is 2nd to none. You feel as if you are their only customer - they go out of their way to help you at times. I want to keep them to myself and tell no-one about them!!!! But terrific stuff from the guys. Hopefully they will continue to go from strength to strength and keep their fantastic services running as well as they are currently.”

Great to hear you appreciate the effort we go to in providing you great support! We're even happier you shared us with others, there's plenty of us to go around! ????

“I have had my fair share of problems, from hacking to bad customers emails bouncing and taking up my space etc. Every single time, Team Freethought go above and beyond to help. Brilliant customer service and a super friendly team. You are never left in the dark and always know what's going on. I can't recommend them enough. I literally wouldn't be with anyone else.”

Thank you so much for the kind words! Going above and beyond to help customers is what we live for, so glad we're able to be there for you whenever you need us.

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Freethought Internet is rated 5.0 based on 175 reviews