Freethought Internet Reviews

Name: Freethought Internet
Address: Unit 5, Oak HouseWitham ParkWaterside SouthLincoln, Lincoln
Rating: 4.98

5.0 Rating 187 Reviews

100 %

of reviewers recommend Freethought Internet

Company Reviews

Metrics

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5.0

Based on 187 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Freethought Internet:

Freethought is a 100% UK based web host and we pride ourselves on giving our customers absolutely amazing service with incredible products. We provide everything from domains, to hosting, to SSD virtual servers, as well as leased lines and IP transit.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Freethought Internet is better than you can hope for. A small company run by a few hard working, nice, friendly and helpful people. SO HAPPY we have found them (albeit through a recommendation!!). Their services have speeded up our websites no end. Another corporation to take off our payroll, replaced by humans. Phew!!”

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“The guys at Freethought are experts in their field. I never have to feel worried about our server as its in the best hands. If support is ever required then the response time is often immediate. Highly recommended!”

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“I've been using Freethought Internet for a couple of years now. Their service & support has always been above and beyond what I could have expected. The process of setting up an account with them was quick and painless. Pricing was less than I expected and the support is faultless. Recently when setting up a new service(very late on a Friday) when the process between PayPal and Freethought was down, Edward very quickly manually approved the service so I could continue restoring service to my new customer.”

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“This company helped me get set up with a reseller account which was very good value, and there have been very few issues or downtime with the hosting. When there have been any problems, the response is always lightning fast and things get sorted out quickly. Customer service is an important feature and Freethought are second to none in this record. Would have given 6 Stars for Excellent if I could!”

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“Everything that I want. Fast response, personal contact, reliable, competitive prices. Technical explanations sometimes assume more knowledge than I have.”

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“Good technical, speedy help with high online time at affordable pricing.”

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“The prices are very reasonable for web hosting and the support guys are second to none. I've had a few issues that weren't Freethoughts' fault and they've always gone the extra mile to help resolve the issue. The website transfer service went without a hitch & saved me hours of work. Very highly recommended.”

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“Good all round value for money and attentive customer service when needed.”

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“Excellent service and support, and great value for money, can't recommend them enough!”

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“great support!”

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“Freethought are a cost-effective and helpful company that deal directly with there customers. Highly knowledgable & based in the UK...it makes a change to have a genuinely customer centric company.”

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Here at Freethought we like to focus on direct communications between us and our customers. Glad that we were able to be of help to you!

“I am a novice web designer that owns a successful website. I'm not one for getting in to the technical side of things, I need my hosting company to do that. I was with Bluehost, the supposed market leaders for Wordpress integration. Rubbish, might site became slow and glitchy, it eventually collapsed when I placed the WooCommerce plugin on there. I needed new hosting quickly, my site is my livelihood and I couldn't face down town, not during transition nor on going. Freethought were recommended to me by a friend and after a brief conversation I was convinced that they were the company for me. The transition was as smooth as one can be and all the way through they put up with my inane questions, constant emails and borderline paranoia. They got my site up and running quickly, and I've sine got the plugins working that I wanted with no fuss. The future for my site is very rosy, I'll hit 100k views for this month, initially my growth figure for December. My various writing projects will begin to fund me full-time as a freelance writer, and all this is possible because of Freethought Internet. 5* doesn't seem enough, but is as many as I can give. Thank you.”

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Thanks so much for the really great review! We are so pleased we were able to rescue you from your previous host and migrate you over to Freethought. We're even more pleased than it's working well for you, we can't wait to continue to support the growth of your website and business!

So glad that we were able to meet yours and your websites needs! Happy to be of help to you. The best of luck for your websites success!

“Brilliant support, quick response, solved my queries efficiently and gave advice that was right for me and my organisation (not just trying to sell me add ons!) Thank you.”

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Glad we were able to give you such great support! Thanks for the positive review!

Glad that we were able to help you quickly and efficiently!

“The team at Freethought – especially Edward and Kieran – and the support and advice received has been exceptional. They have been been extremely professional as well as personable. Their knowledge is second-to-none and the speed they resolve any issues is lightening fast like their hosting. I highly recommend using Freethought and I'll be telling everyone about them. *edit* Another year with Freethought and cannot fault them, support is outstanding not to mention the hosting. Never had an issue. Can't recommend highly enough.”

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So glad that our support was able to help you so well, we always aim to provide impeccable support so it's great to hear that we are delivering on this for you! Thanks for the very positive review!

“Very prompt!”

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“The support from Freethought on transfer of our domains and emails could not have been better. For us it was extremely daunting to find we had to change providers and Freethought made the whole process as easy as possible for us. Thank you to those at Freethought. Update - we have now been with Freethought for 18 months and the support we have received has continued to be first class”

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So glad we were able to help move you into our hosting and make it as pain free as possible! Great to have you aboard!

“We needed an urgent, business critical website move - and the FreeThought Team made it happen in record time and accuracy!”

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That's so great to hear that we were able to move your site at short notice for you when you needed us most. Great to have you as a customer! Thanks for the great review!

“I recently joined Freethought Internet. They have been nothing more than superb in every way. Dealing with my support tickets in a fast an efficient manner. They are very professional and their hosting is fast and very effective. Thanks guys and keep up the great work!”

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So pleased we could be of such great help to you! It's great to have you as a customer! ????

“Excellent technical performance with fast and helpful customer service. Very happy with my reseller hosting package.”

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“Fantastic, reliable and timely service which meets all our charity's requirements!”

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We're so pleased we can help you and your charity do such important work!

Freethought Internet is rated 5.0 based on 187 reviews