Freethought – Reliable, helpful customer service and fair pricing. What’s not to like?
Before Freethought (shudder) I hosted with a US company. They liked to charge me extra to subsidise their new customers, but I didn’t like this feature very much. I thought I was stuck with them as UK prices were just so unreasonable, but a friend of a friend recommended Freethought and for the first time, I saw an affordable alternative.
I wasn’t expecting much when I joined in 2014, but I have been pleasantly surprised. I’ve rarely seen any downtime, and all scheduled upgrades or maintenance are listed in advance on their status page. On one occasion something did go wrong (such is life!), but they dealt with it very quickly.
Their customer service is extraordinarily good. I’ve not experienced anything quite like it. For example, I wanted to load an operating system on my VPS that they currently couldn’t offer from template. They did me a custom install from ISO! Perhaps this is common place in the industry these days I don’t know, but surely not at the price I pay.
I initially signed up for a month (as you can do that without paying 3 times the price!). Three years on, I pay a year at a time to save a few sovs (with two months free). I felt cheated with my old host, not with Freethought though as besides getting good value for money, I pay exactly the same amount as everyone else on my package. I hope I’m not jinxing it by saying Freethought haven’t put their prices up once in my three years with them, but even if they do, it won’t be just because it’s April again.
If you are considering a new host, you could do a lot worst while paying a lot more. From my experience with Freethought, I can only recommend you give them a try.
6 years ago
Freethought Internet has a
5.0
average rating
from
175
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