“Very disappointing, AVOID at all costs and find someone who knows what they’re doing. They seem to prey on new businesses and take advantage.
I was on the ‘Everything done for you’ contract at £250 per month for 18 months, you do the maths, and I struggle to fathom what they have actually done for my company - all I got was some VAT returns, a self-employed tax return and a few odds and ends done for me – poor value for money, RIP OFF some might say.
They didn’t do my annual accounts or corporation tax return, had to pay another accountant to do it.
My new accountant said “their balance sheet didn’t balance” – VERY WORRYING INDEED.
Poor communication - not called one to discuss accounts
Summary: For half the accountancy fees and half the yearly tax DO NOT CHOOSE FREESTYLE ACCOUNTING”
“poor communication. Supposed to be “everything done for you” but apart from the initial setup (which i had already half done) i struggle to see what exactly “everything” is. for £250 a month. feel ripped off”
“Everything! After more than a month and having sent you certified documents you told me you could not complete your KYC because I live in the Republic of Ireland - rediculous and unnaceptable!
It turns out you use an online verification process to complete your checks such as UrU which does not cover Ireland - you should have been able to tell me this day 1. You should also have been able to offer alternative means of verfication - electronic means is just one (and the weakest, but admittedly the easiest) option available to you. Basically you could not be bothered after wasting a month of my time and sending me welcome emails etc”
I'm sorry you felt that you had a bad experience. Our initial understanding was that you would have a valid UK address against which we could complete our money laundering checks. Unfortunately, this was not the case and therefore we were unable to act for you without these checks being completed. We apologise for any inconvenience and delay that you experienced during this process. We would like to wish you every success in your future Contracting career.