“poor communication. Supposed to be “everything done for you” but apart from the initial setup (which i had already half done) i struggle to see what exactly “everything” is. for £250 a month. feel ripped off”
“Its early days so can't really provide a fairer assessment than that. Certainly not the cheapest in the industry however my contacts have mostly been quick to respond to my queries, when I've had them.
Bank account set up was a little painful but that wasn't FA fault...however given that they "recommend" that bank, its all part and parcel of the onboarding experience.”
“Freestyle accounting take the pain out of the mountain of paperwork. They are friendly and personal, and respond quickly to questions. I think it is worth paying for their excellent service, and not have to worry about any accounting matters.”
“Freestyle Accounting have been great do far, They set up my limited company within a week including a company bank account. They have always been great in dealing with any issues that have arisen. As I have only recently decided to have a limited company, I was not sure how difficult it would be. Freestyle Accounting took all my fears away by explaining how it all worked and they really do deal with everything including the company formation, getting VAT registered and their portal is really easy to use and is very informative.”
“Everything! After more than a month and having sent you certified documents you told me you could not complete your KYC because I live in the Republic of Ireland - rediculous and unnaceptable!
It turns out you use an online verification process to complete your checks such as UrU which does not cover Ireland - you should have been able to tell me this day 1. You should also have been able to offer alternative means of verfication - electronic means is just one (and the weakest, but admittedly the easiest) option available to you. Basically you could not be bothered after wasting a month of my time and sending me welcome emails etc”
I'm sorry you felt that you had a bad experience. Our initial understanding was that you would have a valid UK address against which we could complete our money laundering checks. Unfortunately, this was not the case and therefore we were unable to act for you without these checks being completed. We apologise for any inconvenience and delay that you experienced during this process. We would like to wish you every success in your future Contracting career.