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Forest Whole Foods Reviews

4.9 Rating 7,599 Reviews
97 %
of reviewers recommend Forest Whole Foods
Company Reviews Product Reviews
38,002
 Metrics Info
4.9
Based on 7,599 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Forest Whole Foods Reviews
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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R H
Verified Buyer
“Very good customer and after sales service. The whole team is fantastic, always ready to help.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Karan J
Verified Buyer
“wonderful produce and service”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Stephen C
Verified Buyer
“Easy to use website and everything arrived on time”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Carol E
Verified Buyer
“I really love forest whole foods, the products are excellent quality and have long use by dates, the orders are sent promptly by good couriers. Would definitely recommend them.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
David B
Verified Buyer
“Prompt no fuss delivery.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Jane A
Verified Buyer
“Great quality food. Simple packaging. The order always arrives promptly.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Rob N
Verified Buyer
“Great company, and products”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Lina R
Verified Buyer
“Very good quality organic products, at reasonable prices”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Mrs C
Verified Buyer
“Arrived on time”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Leah M
Verified Buyer
“I love this company. Very reasonable prices with a great selection of healthy food for my family.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
PLUNKETT M
Verified Buyer
“I just love it and keep coming back, quality is excellent”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
MARION G
Verified Buyer
“A really great selection of healthy products with a very speedy delivery”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Adel H
Verified Buyer
“I have been a customer of Forest Whole Foods (FWF) for the last 2 years and can confidentially say that my interactions have been incredible; what a great retailer to buy from. As an example, on my second last purchase, some items burst during delivery. After informing the FWF team they promptly responded with a suggested resolution and a subsequent purchase they included the same items. This was a very kind and thoughtful gesture and showed they value customer satisfaction. Additionally, the packaging team pay a great deal of attention to ensuring the items are well-wrapped, using ecological materials. I will continue (hopefully for many years) to purchase from them and recommend them to anyone and everyone.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Stewart L
Verified Buyer
“Arrived on time, quality excellent very happy with product”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Andrew N
Verified Buyer
“Great selection of items to choose from for wholefood dining and or snacking.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Will L
Verified Buyer
“Really good company. Good choice, good prices and excellent delivery.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Daushi S
Verified Buyer
“Very soft and sweet, will recommend to family and friends. Thanks”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Claire S
Verified Buyer
“Good service and great products as always”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Hayley R
Verified Buyer
“I never received my order, its been 12 days. I should not have to pay the 48hr delivery charge either, if it does not arrive in time! I contacted them for a refund as it has now been too long but I have been fobbed off and told to wait. Not happy at all with this service even if it ends up being down to royal mail, I would still like my money back. I ordered on the 7th July it is now the 19th and I have received no product, and no refund.”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Hi there Hayley, Thank you for your review and we are sorry that there were issues with the delivery of your order this time. We checked and can see that you requested our 3-5 working day shipping option, and are sorry that this order did not reach you in this time due to issues with Royal Mail. When you contacted us initially, we spoke with Royal Mail customer services team who advised that they were unable to start an investigation as the parcel was at the Mail Centre, due to the volume of parcels that Mail Centres handle, but they hoped that delivery would be made in the next few days, which we shared witih you. You have now let us know that this has not reached you within the timescale Royal Mail gave. As soon as we received your message, we immediately organised a full refund for you as requested, and naturally included the postage paid. Please accept our apologies for the issues with delivery of your order this time. Kind regards,
Posted 5 months ago
Vicki H
Verified Buyer
“Really pleased with the items purchased. Great quality produce!! Delivery was quick too!!”
Helpful Report
(Christchurch, BH23 4HD) - Posted 5 months ago
Forest Whole Foods is rated 4.9 based on 7,599 reviews
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