Forest Whole Foods Reviews

Name: Forest Whole Foods
Address: Unit 9 Priory Industrial Estate, Airspeed Road, Unit 9 Priory Industrial Estate, Airspeed Road, Dorset
Rating: 4.86

4.9 Rating 7,834 Reviews

97 %

of reviewers recommend Forest Whole Foods

4.9

Based on 7,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Forest Whole Foods 5 star review on 5th December 2022

Wendy K

Forest Whole Foods 5 star review on 16th November 2022

Kemi O

Forest Whole Foods 5 star review on 30th October 2022

Djamila S

Forest Whole Foods 5 star review on 22nd July 2022

Hannah B

Forest Whole Foods 5 star review on 6th July 2022

Khateja S

110

Anonymous

Anonymous // 01/01/2019

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“Good food and service The only disappointing point is that I have completed this survey which offers a gift at the end. I received a 5% discount off for the month of July - we are now into August!!!”

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Posted 2 years ago

“Products were great. Delivery was not so good. DPD lied about trying to deliver in the allotted time slot. I was home when the message came through to say they had missed me. No delivery was made as nothing on my cameras. The Friday delivery was eventually made on the Monday. Items required for the weekend obviously were not available to me. On delivery the box was badly damaged however the items were all present and undamaged. Can't rate some of the products fairly as I haven't used them yet”

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Posted 2 years ago

“I like to say , thank you, for en excellent service. I have been using you for a short time , but your service , transport and your products are very good. Kind regards Kristina Wilde”

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Posted 2 years ago

“Great products and fast shipping, thank you.”

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Posted 2 years ago

“Wish I'd found this company long ago - they have the best price for carob, even including postage. It's available in a good choice of different-sized packs, and each time I've ordered so far, it has arrived within a few days.”

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Posted 2 years ago

“Very disappointed. Terrible communication. No customer service. Shocking lack of communication. Received a random partial paypal refund one evening almost a week after ordering. Nothing from the company to mention something was unavailable. No update for an entire week. Ordered on Monday: No message or email to say this is your order. No message or email to say thank you for your order. No message or email to update anything at all. The only update and single communication was from DPD to say they would deliver later in the day and STILL absolutely nothing from forest whole foods. When DPD delivered as the exact time they said (thank youDPD), suddenly Forest Whole Foods have an automatic email saying your order has been delivered. UNBELIEVABLE! Extremely disappointed with this company's lack of any communication. Would not recommend forest wholefoods to anyone after this recent purchase and trying to find alternatives for organic nuts, seeds and other products. The communication and customer service from this company is atrocious, a real shame and will not use again.”

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Posted 2 years ago

Hi there, thank you for your review and we are sorry for the frustration caused with your order on this occasion. We would always recommend contacting our customer services team if you have not received an order confirmation email, as we will look into this for you and advise. We have checked and can see that we have sent you an order confirmation email and an order dispatch email to the email address which you provided with your order. We wonder if this has perhaps gone into a spam or junk folder or whether your email settings have prevented these messages getting through to you. We are sorry that we were unable to fulfil an item in your order on this occasion and this is why a refund was applied to your order. Kind regards,

Posted 2 years ago

“Arrived very quickly loverly clean seeds well packaged”

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Posted 2 years ago

“Super efficient delivery. High quality organic foods.”

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Posted 2 years ago

“I've been buying from Forest Wholefoods for many months or even a couple of years now. It's consistently good. Delivery is good, the product, etc. Delivery packaging is cardboard and paper, so I compost and reuse that. The plastic bags for the products I reuse, peeling off the labels, or recycle with other soft plastics at the local Co-op. The prices are competitive. They are my go to. I'd recommend them.”

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Posted 2 years ago

“First time ordering where it has taken 8 days to be delivered, but that could have been the order taking a day or two to be ready, no problem at all. But Other than that, great food and the super foods supplements are amazing. I honestly can’t sing this companies praises enough. Highly highly recommended. Love it and everything from here. Life long customer right here.”

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Posted 2 years ago

Hi there, Thank you for your review and we are so pleased to hear that you are a life long customer and are enjoying our products, this is great news! We are sorry to hear that the delivery of your order on this occasion was a little longer than expected. It looks like there have been a few delays with Royal Mail recently and we are really sorry that this has affected the delivery of your order. We hope that next time your order arrives when expected. Kind regards,

Posted 2 years ago

“One of the boxes arrived with the split corner. Items could easily get lost during the transport”

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Posted 2 years ago

Hi there, Thank you for your review and we are sorry that one of the boxes has been damaged in transit. We take great care to package up our parcels carefully before sending them out to our courier and are sad to see any damage on our parcels once they have left us. We think that as this has travelled to the Isle of Man, the distance it has travelled and loading and unloading into different vans/depots might have caused the damage (with perhaps a heavy box placed on top of your parcel). We are pleased to hear that all the items were still in the parcel and that nothing was lost. Please accept our apologies for the damage caused to the box in transit.

Posted 2 years ago

“Great products and the service is pretty good”

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Posted 2 years ago

“Forest Whole Foods sells great quality food, which is reliably in stock and sends deliveries very quickly. I use them regularly and recommend them.”

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Posted 2 years ago

“Amazing quality produce!”

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Posted 2 years ago

“Delivery was right on time. The produce was excellent.”

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Posted 2 years ago

“Perfect!!....”

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Posted 2 years ago

“Easy, straightforward transaction. Very quick dispatch and delivery.”

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Posted 2 years ago

“We bought these dried sour cherries and they don’t seem as juicy and plump as another brand that we had but having said that they look absolutely fine and are significantly cheaper that the other brand. The only other issue is the short sell by date ie Dec 23 whereas the other brand had a couple of years from purchase to sell by date.”

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Posted 2 years ago

“The Almonds were not as tasty as the previous ones but all the other nuts I bought were great.”

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Posted 2 years ago

“Great products, efficient delivery. Thank you for *not* using Yodel or Evri!”

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Posted 2 years ago

Forest Whole Foods is rated 4.9 based on 7,834 reviews