FM Hearing Systems Reviews

Name: FM Hearing Systems
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 311 Reviews

99 %

of reviewers recommend FM Hearing Systems

4.9

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

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FM Hearing Systems 5 star review on 25th August 2021

Peter G

FM Hearing Systems 5 star review on 27th February 2020

Lynnette C

FM Hearing Systems 5 star review on 3rd November 2018

Ruth M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and very quick repair service. The staff were very helpful”

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“Great service. Pls can I make an observation - it would be a massive help if you could make a small indentation (finger & thumbprint) either side of Roger so that when I'm aiming it to pick up conversation it doesn't turn in my hands. I keep finding the Mic pointing at the floor. I need to combine lipreading with hearing so can't keep my eyes on Roger”

Helpful Report

Hi Esther, thansk for the constructive critcism, I'll forward that on to the Phonak development team. Thansk for the kind words :-) Regards, Paul

“New shoe was to replace one lent by NHS. Roger Pen used only so far as pure amplification, not bluetooth mode or suchlike (no smart phone). But excellent at improving hearing even in very noisy environments which it isn't really designed for.”

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“Very helpful advice, speedy service and delivery - would recommend without hesitation.”

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“Distinguishing between products can be tricky - a decision tree (this CI -> these options eg battery/accessories) might help. Service very good once order placed, checking to make sure the product was compatible.”

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“All FM Hearing advisors are knowledgeable and helpful over the telephone to attempt to deal with defects of equipment remotely. Communication both written and by phone is first class. Highly recommended.”

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“Wont be connected until Dec 3rd so cannot review”

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“Always a pleasure to use there services. Great communication”

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“Fm hearing systems supplied me with my roger pen and roger tabel mic the staff who dealt with me were really helpful and answered any questions I had when making enquiries.”

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“Great service”

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“Equipment delivered quickly easy to order. Very impressed with Paul and the detailed answers he gave to very specific questions on functionality of Bluetooth ability between my CI and ROGER devices. Thanks so much.”

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“Delivered within twenty four hours of ordering! Couldn't be better. Thank you.”

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“A great service and very quick replies back when I have had any problems.”

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“Great communication and service. Got my Roger receiver back in no time at all!”

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“As an ex-sound engineer I was aware that excellent sound quality does not come cheap, however it still took me a while in research and reviews to take the plunge and purchase the Roger pen. However after road testing it in a number of very challenging acoustic settings I am more than satisfied that the cost was justified. At home in our tiled kitchen I can now have conversations with my wife devoid of the reverberation that once plagued our breakfast conversations simply with my Phonak hearing aids. Even in the bedlam of cross conversations of coffee mornings in a cavernous room It can home in on a person across the table. I'm still road testing it but so far I am delighted with the Roger pen, it also works extremely well plugged into my laptop to listen to audio output. Without doubt I would recommend this leap forward in technology for anyone who wants more clarity and connectivity. It's not cheap but worth every penny.”

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“Ordered Monday, received by registered post Wednesday. Great service. Just one day after receiving, I found my lost hearing aids. Asked if I could return, returned Monday, got a full refund Thursday. Excellent customer service and responded straight away to my email enquiry. Will definately use again should I need to.”

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“Phoned in, spoke with Emma, product identified quickly and directions followed easily. Goods through my letterbox the next day. Superb service.”

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“Very efficient and prompt service, including arrangement for VAT exemption. Thank you”

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“Hi, Many thanks for your speedy delivery of the new hearing aid 'shoes' and for the advice from Shaun about what to order and how to place the order online successfully. Your staff are very professional and helpful. best wishe Jan”

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“Can't praise FM hearing systems enough, very helpful and quick to respond.I have had a couple of issues with receivers no fault of FM hearing systems and they have resolved the problems straight away, no hesitation in recommending them”

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FM Hearing Systems is rated 4.9 based on 311 reviews