FM Hearing Systems Reviews

4.90 Rating 241 Reviews
98 %
of reviewers recommend FM Hearing Systems
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read FM Hearing Systems Reviews
Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road, Silsden,

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Fantastic friendly efficient service. Called regarding these items and a gentleman sorted out which one I needed and explained how to place my order on lines. He even sent me the link to the correct item. I ordered online using the link sent. All very easy and had an email straight back saying they were dealing with my order and the items arrive the next day. Very pleased highly recommend.
Staff is very helpful and reliable, excellent customer care!
The service that FM Hearing Systems provides is second to none. I have dealt with them on numerous occasions. Especially through some of the most difficult periods in 2020. I purchased the Phonak Roger Pen & Receiver X equipment, and it arrived the next day. I contacted to go through the equipment and set it up and how to connect to my phone. I dealt with Shaun on the help desk, his knowledge of equipment is superb, he also directed me to their YouTube Channel, which demonstrates how to use all the equipment. I recently had a warranty issue, it was resolved right away, this quick response showed how reliable and customer focused FM Hearing Systems are! I dealt with Shaun again this morning to order some new equipment. Again they proved they are the company of choice, with Service Excellence every time.
Product and service spot on.
I ordered some shoes to use with my Roger Pen system, easy to order online. The delivery was longer than normal but not sure if this was a delay by Royal Mail.
Always there when I needed help I have just received my 2nd FM Hearing System and I cannot recommend this company highly enough. The people you deal with make this personnel to them every time you contact them. If I didn't have this system in place I would not be able to do my job. Well done keep up the good work
Helpful and speedy advice provided and extremely quick delivery of items. Highly recommended.
Yet again, first class service from this company - excellent correspondence, personal service tailored for our individual customer and fast delivery of an excellent product - cannot fault and would highly recommend
Excellent service great delivery it doesn't get much better than that.
Absolutely fantastic customer service and communication letting me know every step of the way what was happening with my repair.I told them I was a key worker and me repair was returned to me in super quick time. I highly recommend FM Hearing.
Helpful and kind staff
My query was dealt with quickly by email, so I was confident in what I was ordering. The actual order was fine, arrived 24 hours later.
Brilliant service! 5 star*****
Great service as usual from FM Hearing, diagnosing where the fault was in my phone link system and replacing the docking station the following day.
Outstanding customer service and quality equipment - within minutes of my order I was contacted to find out who it was for as they had records and could ensure that the correct equipment was being ordered and they could marry up the new product with the existing owned kit - received the item the next day and was set up easily do our member of staff could get back to work on our new systems - very satisfied customers here - thank you!!
Brilliant and personalised service. Prompt and friendly responses. Really feel that this company understands your needs and does it’s utmost to help.
Really great service. They were more than willing to help make sure we were buying the correct compatible equipment. I was extremely impressed.
Thank you for the delivery and the products worked perfectly well thank you very much
Thank you ever so much Shaun and Emma for your help in getting me the equipment I needed for my hearing aid. Your cheerful and professional manner on the telephone is really appreciated. I continue to work and my hearing aid and additional equipment is essential for that. Best wishes Sarah Bruce
Hospital Audiologist told me I needed shoes for my New Hearing Aids. Aparently these should have been supplied by Action on Hearing Loss when I bought A Roger Pen and later when I bought a phonak Roger Select. I sincerely recommend anyone to use FM HEARING SOLUTIONS first
FM Hearing Systems is rated 4.90 based on 241 reviews