FM Hearing Systems Reviews

Name: FM Hearing Systems
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 311 Reviews

99 %

of reviewers recommend FM Hearing Systems

4.9

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

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FM Hearing Systems 5 star review on 25th August 2021

Peter G

FM Hearing Systems 5 star review on 27th February 2020

Lynnette C

FM Hearing Systems 5 star review on 3rd November 2018

Ruth M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found them quite helpful until they got your money and then the after care was very limited and the staff were actually personally rude.”

Helpful Report

Hi Lucy, ouch. We've been really trying our best for you, I can see about 45 email exchanges to this point in time and multiple Facebook Messenger messages. Plenty of suggestions and I'm struggling to see any rudeness in our responses to you. I'm sorry you feel that way. If we can help further we'll help as best we can. Regards, Paul

“Stephen had this equipment in October 2014 and to be honest it has never worked. What was amazing that the same person who came to advise what equipment to get then changed who she was working for and came to fit the equipment and left knowing that it wasn't working correctly. We are now left with equipment that does not work and is not fit for purpose having paid a large sum of money for both the equipment and the people who came to advise and fit it.”

Helpful Report

Extremely harsh review! Will look into this but my understanding was that hearing aid worked fine and BAHA had a fault, we checked all our own equipment thoroughly to make sure there was no fault with our own equipment. Our last communications were asking how things were going after you were looking into fault with BAHA? Will email directly to see if we can further assist but we can't help if we don't know the issue is unresolved.

FM Hearing Systems is rated 4.9 based on 311 reviews