FM Hearing Systems Reviews

Name: FM Hearing Systems
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 311 Reviews

99 %

of reviewers recommend FM Hearing Systems

4.9

Based on 311 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01535 279285

Email:

help@fmhearingsystems.co.uk

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

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FM Hearing Systems 5 star review on 25th August 2021

Peter G

FM Hearing Systems 5 star review on 27th February 2020

Lynnette C

FM Hearing Systems 5 star review on 3rd November 2018

Ruth M

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service Everything was explained in emails”

Helpful Report

“My daughter roger pen cable broke. Ordered online received next day. I will be using this company again as they are fast in terms of turnaround time. In fact faster than the education authorities in getting equipment replaced/repaired. Great company”

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“Very good customer service and speedy delivery. The product works as fine as from the descriptions. Feel very lucky to purchase my roger pen spare part here.”

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“I was so relieved to get my hearing cable so quickly ! Great communication, delivery and service ! Thank you FM Hearing Systems!”

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“I was having some problems with my Roger pen and needed to purchase 2 pieces of equipment. I spoke to Shaun who was super helpful in getting my pen sorted and he also sent me links for my equipment. I received the equipment a few days later. Thank you so much.”

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“website easy to use very quick delivery”

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“Arrived quickly and will order again soon Spoke to a gentleman on the phone who was polite and helpful Well done for staying open for the deaf community”

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“I have had nothing but excellent service from Shaun at FM. He has responded promptly to my many emails requesting advice and ensured very swift delivery of additional equipment that I needed. Thank you!”

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“Great service from the initial advice over the phone to delivery the next day.”

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“The Roger Pen/Phone adapter stopped working, FM Hearing were more than helpful in trying to get to the bottom of the problem, they even had all the equipment back for testing. The problem resolved itself in the end but I wouldn't hesitate to recommend FM hearing to anyone needing help with hearing equipment.”

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“Although my previous shoe was same colour as my aid - Champagne, on losing both I had to replace myself and this one is see through and a bit uglier to be honest - however arrived 2 days after order so service is extremely good from FM Systems and would highly recommend them to others”

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“FM Hearing Systems have been great to me! Very helpful people and very quick service. I used to use Connevans but found they would not give much help in after sales unless you paid them a kings ransome. FM Hearing Systems people have always helped with tecnical questions.”

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“Given accurate information on compatibility of purchase, product arrived the day after the next. Only slight quibble I wasn't sure where to put the detailed information about which DAI shoe I needed. Second purchase with them, both times received excellent service.”

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“Excellent quick service with amazing customer service.”

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“Fantastic service once again. Prompt response to my email identified the product I needed,sent me the link to order my goods, followed by exceptionally speedy despatch of my goods. So customer focussed.”

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“Excellent service, knowledgeable staff”

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“Excellent service ..... my purchase arrived in 24 hrs. Where else can you get better service.”

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“Great service. Quick delivery.”

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“Always a 5* service from Paul and the team. Never fail to sort out any issues”

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“The service was excellent and I was always informed about how my purchase/delivery was being handled.”

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FM Hearing Systems is rated 4.9 based on 311 reviews