Flowers by Nattrass Reviews

Name: Flowers by Nattrass
Rating: 4.89

4.9 Rating 526 Reviews

97 %

of reviewers recommend Flowers by Nattrass

Company Reviews

Metrics

Info

4.9

Based on 526 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01325 467154

Email:

info@flowersbynattrass.com

Write Your review

Tell us how Flowers by Nattrass made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order flowers over the phone for a relative’s 80th birthday. They were delivered on time and were genuinely stunning and great value for money. Would not hesitate to recommend. Thank you.”

Helpful Report

Posted 1 month ago

“Beautiful bouquet of Valentine flowers. Thank you Sally so much! I love them Best wishes Roni”

Helpful Report

Posted 2 months ago

“Top quality service. Flowers delivered and beautifully packaged.”

Helpful Report

Posted 5 months ago

“Excellent customer service, they made sure that my flowers were delivered even though initially they had to be left with a neighbour, they contacted me and went back to the neighbour to ensure they were delivered. Would recommend for sure.”

Helpful Report

Posted 5 months ago

“Beautiful flowers for my mums funeral. Even better than we expected. Once it was over I made 9 bouquets and gave them out to friends and family in remembrance. They were too beautiful for me to keep to myself and needed sharing. Thank you Sally and team x”

Helpful Report

Posted 6 months ago

“I am so pleased with the funeral posey that I ordered from Flowers by Nattrass. I worked with Sally via emails and long distance phone calls from my home in Colorado, USA. Sally captured my requests beautifully. The price, including delivery, was an excellent value. I appreciated the email I received with the delivery confirmation. Our friends sent us a photo of the posey at the gravesite - they were touched and pleased by the beautiful flower arrangement. Do not hesitate to work with Flowers by Nattrass. You will be very happy with the customer service and results. Thank you, Sally!”

Helpful Report

Posted 7 months ago

“Sally and the team were caring, professional and considerate, i cannot thank them enough for all of their continued help, care and attention for our wedding day flowers. My bouquet was what dreams are made of. Simply beautiful. Sally looked after me from start to finish and ensure my wedding vision became a beautiful reality. I am so grateful”

Helpful Report

Posted 8 months ago

“Flowers by Nattrass provided flowers for my wedding last week and they were so beautiful and are still going strong 5 days later! I had bouquets, wrist bands, corsages, an arch decoration and other decorations around the venue. Service was really professional and Sally is such a lovely person and really accommodating and friendly. Everything was delivered in plenty of time and finished to a very high standard. Unfortunately, I haven't got the professional pictures to share yet but they were beautiful, Sally was great at working with me on colours and types of flowers to include as I didn't really know what I wanted and she got it spot on, they were marvellous and everyone kept commenting on them! Thank you so much, you made my special day so much better and more beautiful.”

Helpful Report

Posted 9 months ago

“My wedding flowers were absolutely beautiful and looked better than I could ever have imagined. Sally was fantastic with advice and ideas. Would not hesitate in using Flowers by Nattrass again”

Helpful Report

Posted 9 months ago

“Just a note to say a big thank you, Sally, for the beautiful flowers you produced for our wedding at Redworth Hall recently. It was a pleasure to meet you and discuss the floral arrangements I wanted for the wedding, as well as those you provided for the Great Hall. You understood the type of bouquets and flowers I was keen to have, and you created them perfectly. Thank you too for adding the charms to my bouquet and John’s buttonhole – he was thrilled when he saw the silver guitar. And thank you too for the beautiful tied stems that you added to my cat vases …… so much better than I could ever have done (or had time to do!). I took the large floral arrangements to the care home where my 94-year old Mum lives, with dementia, so that she could see and smell the beautiful flowers and the other residents and hard working staff could benefit from their beauty. Please pass on our thanks to the rest of your hard working team too, for helping to make our day so special. Thank you for being part of our day. Chris and John Clelland Redworth Hall 29 May 2023”

Helpful Report

Posted 10 months ago

“Sally and the team made a coffin spray & a heart for my mum’s funeral, the beautiful spray was colourful & vibrant like mum and the heart summed up the sentiment from her grandchildren perfectly. Thank you”