Flocon Valves, Pipes & Fittings Reviews

Name: Flocon Valves, Pipes & Fittings
Address: Unit D8.3, Main Avenue, Treforest Industrial Estate, Unit D8.3, Main Avenue, Treforest Industrial Estate, Wales
Rating: 4.67

4.7 Rating 231 Reviews

93 %

of reviewers recommend Flocon Valves, Pipes & Fittings

Company Reviews

Metrics

Info

4.7

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01443841666

Email:

danielle@flocon.co.uk

Location:

Unit D8.3, Main Avenue, Treforest Industrial Estate,
Unit D8.3, Main Avenue, Treforest Industrial Estate
Wales
CF37 5UR

Anonymous

Anonymous // 01/01/2019

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“Despatch time and delivery was not satisfactory. Job was done and finished before goods arrived. Items are no good to me now.”

Helpful Report

Hello, We’re very sorry that your order arrived late. We’ve been experiencing problems with our courier company recently, and it seems that they’ve let us both down on this occasion. We hope to resolve our problems with them soon to ensure this doesn’t happen again. None the less, we appreciate your frustration & disappointment and have subsequently refunded the value of your order to you this morning. You should see this in your bank account within the next 1-2 working days. Please accept our apologies again, The Flocon Team.

“Thank you for the parts I-Requested.your website was clear and easy to use. John Harris.”

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“Website clearly describes all permutations of fittings.Different handrail tube dimensions etc. Delivery advised in advance all seems intact.Have not fitted yet but traveling in both hope and expectation! Russell Bracegirdle”

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“very good communication and the product was excellent quality when we received it. It was out of stock when we ordered it but the company kept us informed and sent it as soon as they were able once it was in stock.”

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“The service I received from Flocon was excellent. The only issue I have was with the delivery service they used. It was delayed by over a week”

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“I used Flocon several times when I've been in a pinch. We needed some fittings in a less common size and Flocon sorted it - my only (slight) annoyance was the website said the part was in stock, but a follow up phone call said they would available by 0900 the following day.”

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“This company is informative with their products fast delivery, helpful & the delivery driver was efficient & friendly.”

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“To be able to buy imperial sized steel water fittings a day away is just brilliant as my farm is littered with old pipes. Mark”

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“Easy to order and quick delivery thank you.”

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“They got one thing wrong but they soon sorted it out and sent the right things in straight away. very pleased with the service”

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“Good products, good service and delivery was good; hindered by Royal Mail Srike. I would buy from Flocon again. David”

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“Excellent”

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“Great service will use you again”

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“Excellent quality product.I was building some physiotherapy stairs for my wife's rehabilitation and as an ex Bank Manager I am not experienced in any way with construction and the representatives at Flocon were incredibly helpful with supporting me to make the right choice in respect of parts and in ensuring that they met my needs”

Helpful Report

“Good prices & quick delivery. Would have been nice to be informed about a delivery date instead of being delivered when i was not on site.”